WooPayments

Documents

• Apple Pay and Google Pay Compatibility

  WooPayments provides your store with Apple Pay and Google Pay, which makes it easier for customers to checkout quickly using their saved account details. This document will dig into how Apple Pay and Google Pay handle compatibilities with other products and features that are available in WooCommerce. Product compatibility The Apple Pay and Google Pay […]

• Buy now, pay later with WooPayments

  Buy now, pay later (also known as BNPL) payment methods allow your customers to pay for orders over time using a series of payments. For example, a customer could pay for a $2,000 USD product in four installments of $500 USD. You, the merchant, would still receive the full amount immediately — minus fees of […]

• Can I customize the appearance of the payment fields?

  The payment fields generated by WooPayments on your site’s checkout page are hosted on a separate PCI-compliant server. As a result, trying style these elements via custom CSS will not work as expected. If you would like to modify the styling of the payment fields generated by WooPayments, you will need: Available variables to customize […]

• Can I offer express payment methods without accepting card payments?

  First, it’s important to note that express checkout methods are card payments. The payment is still processed like a card because a customer is effectively using the card details that are saved to their Apple, Google, or Link account. That said, you may want to offer these express payment methods without displaying the card payment fields on […]

• Dispute evidence suggestions

  When a cardholder disputes a payment via their bank, they have to submit evidence to back up their claim. As the merchant, you can respond to that claim and give the bank evidence supporting your position. While WooPayments cannot affect the bank’s decision, we can still help you decide what evidence to submit. This page […]

• In-Person Payments WisePad 3 Card Reader Return Policy

  We offer a 30-day return policy for WisePad 3 card readers purchased from WooCommerce.com. In order to start your return, please: Once we receive your inquiry, our support team will assist you with returning the reader. If you’re outside of the 30-day return window, we will be unable to accept your return. However, because we […]

• Is WooPayments compatible with WordPress Multisite?

  Yes, WooPayments is compatible with WordPress Multisite, whether the network is a path-based or domain-based one. However, keep in mind that a single WooPayments account cannot be used with more than one URL at a time. As a result, each individual site in the network will use its own WooPayments account, even if WooPayments is […]

• JCB for merchants in Japan

  WooPayments provides merchants with the ability to accept payments via the most common credit and debit card brands — including Japan Credit Bureau (also known as “JCB”). Can I accept JCB cards? As a merchant, the ability to accept JCB card payments depends on where your business is located: JCB requirements for Japanese merchants Before […]

• Regaining access to WooPayments

  Performing administrative tasks associated with orders placed via WooPayments — like managing transactions, deposits, and disputes — is handled completely in the site’s administrator area under the Payments menu.  If the Payments menu item is not available or your WooCommerce site is no longer accessible, then you may not be able to effectively manage your […]

• What happens to a WooPayments account during a site migration?

  During the lifetime of your business, you may migrate your site between hosts or servers. You may also move your site between a staging environment to production multiple times. If a site is migrated while using WooPayments, this could activate Safe Mode or it could result in the WooPayments account not carrying over to the […]