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  • Excellent point, though I think it fails to directly answer the question as asked. Perhaps you could use this example to make a more general point explicitly?
    – Brilliand
    Commented Mar 24, 2014 at 23:40
  • 1
    Let's suppose that the solution IS better. What to do next if one feels forced to implement a worse, more implementation time-consuming solution? I always feel like handing the project to someone else than doing something I'm not convinced of and I'm not allowed to change. I think that the question is less about the particular case of whether the proposed solution is better, but what to do if it is but the client won't listen.
    – E. Rivera
    Commented Mar 25, 2014 at 8:03
  • 10
    Although I've accepted a different answer, there's a big point here made (by a commenter above too) that there's often a third way. In this instance we could keep the whole treeview but allow filtering with the text/dropdown. That should satisfy everyone.
    – Bob Tway
    Commented Mar 25, 2014 at 9:14
  • 3
    +1. Just judging from your description of the change it sounds like the new UI is less efficient than the old one.
    – lily
    Commented Mar 25, 2014 at 22:09
  • 1
    +1. Users often don't know why, and will make up lies if you press them for a reason, but they know what they don't like.
    – Alex Feinman
    Commented Mar 26, 2014 at 16:39