Senior Program Manager (Senior Project Manager)

Jones Knowles Ritchie is a branding business, founded in 1990 and proudly independent ever since.

We started out in the world of packaging, but now we're worldwide—from three founders, to more than 350 of us across the UK, USA and China. Together, we build and deliver brands across the entire consumer experience.

But even more important than what we do, is why we do it. We're here to inspire brands and people to be their true selves. To be brave. Be tenacious. And above all, be yourself. Because we believe that's the only way to truly be distinctive, everywhere.

We are currently looking for a Senior Program (Project) Manager reporting into our Head of Program Management.

Internally, you'll champion and demonstrate collaboration between internal teams to get to the best creative solutions through meticulous planning and organisation. Ensuring all workstreams are well coordinated, on time and to budget.

Externally, you'll develop client trust and advocacy through effective planning and delivery across all briefs, while partnering client services to provide a consistent and excellent experience for our clients, speaking to the status of the project and delivery with client lead

Requirements

• Manage and lead a wide range of projects with a variety of deliverables, complex workflows and stakeholder management
• Independently create and manage project level documentation, scopes of work / change requests / timelines & resourcing
• Effectively manage multiple project timelines across multiple clients ensuring all deadlines are met and tangibles delivered
• Maintain and runs financial reports (burn rates & forecasting), project management & resourcing tools
• Hold and maintain strong relationships with clients as the "project lead" in partnership with the client lead. Thinks and supports them throughout the process, anticipating their needs, maintains key status reports and master timelines
• Analyse alongside the client lead, the client challenges and briefs, asking the right questions, to understand full requirements and set right first time project plans in line with budget and processes. You are able to both preempt and react to client requests and build plans to achieve successful delivery
• Use knowledge of how the business charges and resources projects to drive efficiency and profitability of projects, while ensuring the highest level of creative output
• Support the PD/HOD to ensure accurate and timely budget management across projects, and providing accurate forecasting and burn reports
• Use awareness of time and resource requirements required for projects to advise others on the Client Services team, enabling effective client negotiations
  
  
  

Benefits

• Pension Plan
• Training & Development
  
  

This role is offered as a permanent role.

Location: Shoreditch

Hybrid working: min 2 days pw in the studio (or as required by the team)