Kevin Li Ying

REPORT | Modernised payments – unveiling trends & insights https://lnkd.in/dVg5EVYz Dave Glass | CEO | Co-Founder | Electrum |  Recent research into the South African payments industry has revealed that there is a clear trajectory towards the adoption of electronic payments. This transition not only reflects evolving consumer preferences but also presents promising opportunities for all stakeholders within the ecosystem. Banks, merchants, financial institutions, fintech companies, and regulatory bodies stand to benefit from embracing innovative payment methods. Moreover, the widespread adoption of electronic payments holds the potential to significantly enhance financial inclusion across South Africa, providing broader access to financial services... #payments #banking #digital #cash #finance Dave Glass Electrum

2

We’re thrilled to be presenting at The Gartner Data & Analytics Summit in London! You won’t want to miss our sessions!   On 14 May at 3:00 pm, join Chris Banks from Pyramid Analytics and Paul Cresham from Vertu Motors plc as they delve into the topic of Reinventing a Data & Analytics Strategy at Vertu Motors plc (Session SPS27)   Disparate systems can lead to a nightmare when trying to make sense of all your data – add to that, disjointed tools and the dependency of developers to support your business needs. Join us for a discussion with Vertu Motors to uncover how they have reinvented their data and analytics strategy. They’ll share the tangible steps they took to conquer these challenges, the benefits they are seeing today, and their exciting path forward with analytics!   Add Pyramid Analytics: Reinventing a Data & Analytics Strategy with Vertu Motors (Session SPS27) to your agenda.   SIGN ME UP! https://lnkd.in/eGzqKrhJ) #GartnerDA #pyramidanalytics #data #analytics #businessintelligence #GenBI #GenAI

32

The next generation of IVR technology is revolutionising the way organisations deliver customer support through the channel of voice. With innovations in Conversational AI and NLP, customers do not need to ‘Press 1’. Customers are able to have a natural, human-like conversation with Virtual Agents and receive personalised, efficient support. Discover how your organisation can capture the benefits of modern IVR technology – https://bit.ly/44PB18N #CX #CXtechnology #CCaaS #AI #NLP #IVR #IVRtechnology

3

Lemon Raises £500K in Pre Seed Funding Round to Enable SMBs to Save Thousands on SaaS Spending Co-Founder and CEO of Lemon Matt Bird commented: “It’s clear that we’re going through a really interesting period for SMBs at the moment,. Taking into consideration the challenging economic landscape with funding drying up everywhere you turn, SMBs now need the tools and services to help them build better businesses as cost-efficiently as possible. With software being the third largest spend for an SMB, we really think Lemon can become a core part of how an SMB uses SaaS. https://lnkd.in/eHzkqN5v Koen Christiaens Edward Stevenson #fintech #finance #banking #paytech #payments #fintechnews #paymentsnews

25

After working with organisations of all shapes and sizes for over 20 years, Tools4ever knows that no two industries are the same. You know your industry and we know the particular identity pitfalls it faces, which is what makes us an expert identity and access management partner who understands how to tackle the specific industry-related challenges you grapple with daily. Leveraging our experience and knowledge of industry-specific systems, we offer a complete Identity and Access Management ecosystem that delivers results for your organisation. 100% cloud-based or on-premise with rich feature-based modules, and scalable: Tools4ever's solutions let you level up without sacrificing control, no matter your industry. Learn more about how Tools4ever's solutions work in education, business, non-profits, MSPs, finance, government, and healthcare on our website. #HelloID #Tools4everUK #IdentityAccessManagement

1

After working with organisations of all shapes and sizes for over 20 years, Tools4ever knows that no two industries are the same. You know your industry and we know the particular identity pitfalls it faces, which is what makes us an expert identity and access management partner who understands how to tackle the specific industry-related challenges you grapple with daily. Leveraging our experience and knowledge of industry-specific systems, we offer a complete Identity and Access Management ecosystem that delivers results for your organisation. 100% cloud-based or on-premise with rich feature-based modules, and scalable: Tools4ever's solutions let you level up without sacrificing control, no matter your industry. Learn more about how Tools4ever's solutions work in education, business, non-profits, MSPs, finance, government, and healthcare on our website. #HelloID #Tools4everUK #IdentityAccessManagement

1

Here's a taster of yesterday's thought-provoking webinar with Charlie Nixon and Lexi Mills on communicating with customers in debt. Grab some time to watch the full episode for more valuable insights into the challenges collections teams face and the opportunities to build trust and connections with customers. Watch now: https://lnkd.in/eW_jmVjH #psychology #behaviouralscience #debtmanagement #customerstrategy

33

1 Comment

Financial Services is in our DNA at Profusion - that's why we were so excited to chat with Kimberley Anthony at Tide - we dig deep into why Personalisation vs Privacy is a real challenge for a Financial Services Business - but also why Data and Customer-Centricity opens up a whole host of opportunities! Read Kim's chat with our Head of Agency Emma Woodward (Church) (If you would like to be part of our CRM Collectives Interviews please drop us a DM or comment below) https://lnkd.in/eiBRCH9a #crm #digitalcrm #financialservicesmarketing #fsmarketing

23

3 Comments

Want to know how to maximise the value gained from capability assessments and drive meaningful improvements across your operations?     Make sure to keep an eye out for our second episode of GreenKite’s Ask the Expert podcast series where Karen Stanford, CXO at GreenKite, Becky Bennett, GreenKite’s Client Solutions Partner, and Claire Carpenter, our Compliance Expert, will share their advice with you.    Our new episode is coming very soon – stay tuned! 🎙️    #podcastseries #episode2 #capabilityassessment #consultancy #asktheexpert #insurance #organisationalsuccess 

14

1 Comment

As businesses face delayed payments and cash flow challenges, adopting commercial cards and automated accounts receivable (AR) solutions can provide much-needed relief. By staying informed about technological advancements and choosing the right partners, companies can enhance their financial stability and operational efficiency by empowering their own AR teams. At Previse, our solutions combine smart data with automation technology to get suppliers paid as early as day one, giving suppliers greater working capital and allowing them to remain agile and navigate this uncertain climate. Learn more about Previse’s solutions here: https://previse.co/en-gb/ Read more about how commercial cards and automation are transforming AR in PYMNTS: https://lnkd.in/ejcR7QxN #AI #technology #virtualcards #accountsreceivable #innovation #machinelearning #automation

2

Listen to Paul Wiefels, Chasm Group Managing Director & Co-Founder, on The B Word podcast as he discusses the challenges facing tech businesses such as the increasing complexity of #GoToMarket strategies and its five key elements (vision & strategy, category, offer, positioning and branding). https://lnkd.in/gZrxU5Ma Design by Structure

13

So after a few bad weeks, last week was the worst for new UK companies since we started tracking at the start of 2023. See what happened: 🚨 Even worse than the previous Bank Holiday week making it the worse ever. 📉 The Monday saw 552 new companies which is less than a normal Sunday! 💻 IT consultants crept into the Top 5 new industries after 7 weeks out. As business conditions restrict, it's important to know what is happening in your industry. Are more companies closing than opening? What's the overall health of the businesses that are left? Maximise the time you spend selling by using Leadsearch to keep track of business leads for you... so you don't have to! Follow this page to receive weekly updates on the state of new and closing UK businesses. #UKBusiness #BusinessClosures #Startups #BusinessSupport #EconomicTrends #CompanyData #SMEs #UKEconomy #BusinessInsights #RealTimeData #SalesStrategy #Sales #CRM

4

Listen to Paul Wiefels, Chasm Group Managing Director & Co-Founder, on The B Word podcast as he discusses the challenges facing tech businesses such as the increasing complexity of #GoToMarket strategies and its five key elements (vision & strategy, category, offer, positioning and branding). https://lnkd.in/gZrxU5Ma Design by Structure

10

Email automation is undoubtably a powerful tool, particularly for improving customer experience and increasing retention. But it's easy to become overwhelmed with the different applications and strategies. Jon is joined by Sam Lewis Williams, the Head of Automation at the Financial Times to discuss how business can get started. Sam talks about the importance of starting with a clare plan and defined goals. Businesses must understand what they are looking for so that you can test, track and improve to have a continued impact on performance, retention and lifetime value. Listen on Spotify: https://bit.ly/4cfzEDJ Listen on Apple Podcasts: https://apple.co/49CoWFz Watch on Youtube: https://bit.ly/3Tj6ax3 #emailautomation #customerexperience #digitalmarketing #performancemarketing

1

Email automation is undoubtably a powerful tool, particularly for improving customer experience and increasing retention. But it's easy to become overwhelmed with the different applications and strategies. Jon is joined by Sam Lewis Williams, the Head of Automation at the Financial Times to discuss how business can get started. Sam talks about the importance of starting with a clare plan and defined goals. Businesses must understand what they are looking for so that you can test, track and improve to have a continued impact on performance, retention and lifetime value. Listen on Spotify: https://bit.ly/4cfzEDJ Listen on Apple Podcasts: https://apple.co/49CoWFz Watch on Youtube: https://bit.ly/3Tj6ax3 #emailautomation #customerexperience #digitalmarketing #performancemarketing

3

Ready to revolutionise your business strategy? Explore the transformative insights behind Spitfire Inbound's integrated customer journey approach. Discover how we align touchpoints and drive success: https://hubs.la/Q02FQBGg0

2