Last week's ZigZag Spa Day was a fantastic chance to get our retailers together to talk shop ahead of peak...& relax a little. Rachel Troke, Leanne Gregory, Lisa Riddoch, Adrianne Thyer, & Hayley Farmer joined ZigZaggers Laura Davies & Hannah Dawson for a discussion on all things returns and eCommerce. Big thank you to Don't Buy Her Flowers too for the awesome treat bags! Another spa day might be needed after this Euros too... #eCommerce #Returns #Retail
ZigZag Global
Retail
London, England 14,967 followers
ZigZag is a market-leading global returns solution provider. Smarter returns; for retailers, customers and the planet.
About us
ZigZag is a market-leading global returns solution provider. Smarter returns for retailers, customers and the planet. Through our intelligent returns platform and our global carrier network, we provide personalised returns solutions for your customers, using our vast experience and unrivalled customer service.
- Website
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http://www.zigzag.global
External link for ZigZag Global
- Industry
- Retail
- Company size
- 51-200 employees
- Headquarters
- London, England
- Type
- Privately Held
- Founded
- 2015
- Specialties
- Returns, Marketplaces, Retail, Logistics, Delivery, Resale, Retailing, ecommerce, ebay, Amazon, Marketplace, 3pl, Local returns address, international, cross border trade, supply chain, Reverse Logistics, eCommerce, ECommerce returns, e-Commerce, Exchanges, Refunds, Global, Shopify, Magento, Refund to Store Credit, Shipping, and Paid returns
Locations
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Primary
Winchester House
19 Bedford Row
London, England WC1R 4EB, GB
Employees at ZigZag Global
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Kate Slade
An experienced logistics professional with a passion for delivering continuous improvement and great customer experience
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Kish Parmar
Design + Brand Identity Studio // Venture Funding
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Jason Taylor
Commercial Director at ZigZag Global
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Lee Barwin
CMO B2B Marketing | Making Selling Easier | Making Returns and Exchanges better.
Updates
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⛳ What an un-fore-gettable day at our annual ZigZag Golf Day at the Celtic Manor resort in South Wales! We had a fantastic time hosting 30 retailers and partners for a round of golf on the former Twenty Ten Ryder Cup course last week. Check out the photos below 🏌️♂️🏌️♀️📸 Congrats to the winning team captain Al Gerrie, and thanks to the rest of the ZigZag team Lee Cunnington, Mark Rock, Matthew Walker, Darren Twiselton, Wallace Bampton, Elliott Saville, Jordan Moore, Colin Titchener, and Lee Barwin. #Returns #ReverseLogistics #eCommerce #Retail #Golf
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Keen golfer? ⛳ We've got one exclusive remaining place for the ZigZag Golf Day at the former Twenty Ten Ryder Cup course at the Celtic Manor resort in South Wales. ➡️ Date: Thursday 4th July ➡️ Time: 10 am start You'll be joined by 30 like-minded people from ZigZag, including retailers and our partners. The day will consist of golf, dinner, drinks and accommodation on the 4th July🏌️ Interested in joining us? Submit your details and we'll be in touch with confirmation. https://hubs.la/Q02DSBKj0
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ZigZag is delighted to announce making the eCommerce Awards 2024 shortlist! The team has worked fantastically this year to deliver a number of innovations & much like Southgate we are hoping to take home some silverware! We are looking forward to the event hosted by eCommerce Expo & IMRG, fingers crossed. https://hubs.la/Q02CBT6L0 #Returns #eCommerceAwards #eComAwards #eCommerce #Retail #RetailTech #Innovation #Delivery #ReverseLogistics
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The commercial opportunities of the post-purchase ecosystem for logistics & tech providers are vast. ZigZag's Global Partnerships Director Matthew Jacques will explore the lucrative white-label opportunities for the audience at WMX Europe tomorrow. Don't miss the session at 10:25am on Day 2 of the conference! Triangle Management Services #Returns #Recommerce #Whitelabel #WhitelabelReturns #Logistics #SupplyChain #RetailTech #Retail #eCommerce #ReverseLogistics
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We're so excited to be attending WMX Europe next week!🎉 ZigZag's Founder and CEO Al Gerrie will be in attendance, along with our Global Partnerships Director Matthew Jacques. There's still plenty of time to grab a meeting, just follow the link - https://lnkd.in/eX8vcKvm #WMXEurope2024 #returns #reverselogistics #ecommerce #retail #supplychain #carriers
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99% of the retail industry's carbon emissions are attributed to manufacturing & supply chain logistics. So it's great to see the initiative led by BESTSELLER, Gap, H&M, & MANGO tackling the barriers to renewable energy adoption. By joining forces, fashion brands can share the risk & cost of ditching fossil fuels. A step in the right direction! https://hubs.ly/Q02BGXQW0 #Green #CO2 #CarbonEmissions #SustainableFashion #Sustainability #Logistics #SupplyChain #RetailLogsitics #Retail #eCommerce #Returns
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It's coming home...& hopefully we aren't talking about England merchandise heading back to retailers. Brands across the UK are gearing up for a sales boost ahead of the Euros, kicking off this Friday. But its not just the footballer that need to keep on their toes... A quarter of 18–25-year-olds admit to buying clothes to wear for an event, only to return them for a full refund. So retailers need to watch out for beer-covered England shirts & bucket hats being returned this summer! https://hubs.la/Q02Bwr270 #Returns #Retail #eCommerce #ReCommerce #Logistics #RetailTech #ReverseLogistics #Wardrobing
UK retailers get Euro 2024 boost as England take on Serbia and Scotland clash with Germany — Retail Technology Innovation Hub
retailtechinnovationhub.com
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It comes as no surprise that SportsShoes.com is achieving such fantastic results! Their customer experience and range of products are second to none in the footwear industry, which is reflected in their impressive number of loyal customers and ability to attract new shoppers. ZigZag is proud to be a part of their journey, managing their returns (on the rare occasion they occur). Huge congratulations to everyone at SportsShoes.com! #eCommerce #Fashion #Retail #Returns #Footwear
At SportsShoes.com, our mission is to help as many people lead happier and healthier lives through running and fitness, and we’ve been putting this into practice throughout our last financial year. 🏃 🏃🏿♀️ 🏃🏻♀️ Throughout the 12-month period, our turnover was up 11 per cent year-on-year to £90m. We also secured 663,000 new customers, as well as 749,000 orders from repeat customers. 📈 A big part of our strong annual performance is down hugely successful running shoe launches, including Nike Vaporfly 3, Nike ZoomX Ultrafly, ASICS Corporation Nimbus 26 and HOKA Clifton 9. 👟 Of course, we believe there’s no fun to be had in standing still. We’ve held more than 20 activation events and announced exciting athlete ambassador collaborations and retail partnerships with global names such as parkrun. Click below to learn more about our latest annual performance and plans to maintain continued growth. 👇
SportsShoes.com announces 11 per cent increase in sales to £90m and 663,000 new customers acquired in 12 months
SportsShoes.com on LinkedIn
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We've kicked off at Deliver Europe 2024! Visit Stand D30 to take a look at our award-winning returns platform, hear the latest consumer insight statistics, and more importantly, pick up some ZigZag swag. We joined forces with our sister company, the post-purchase experts Shipup, who belong to the same awesome Global Blue family! https://hubs.la/Q02zCCJw0 You can also book a meeting with our fantastic team including Al Gerrie, Lee Cunnington, Laura Davies, Lee Barwin, & Matthew Walker here >> https://hubs.la/Q02zCyhv0 #DELIVEREurope2024 #Logistics #SupplyChain #ReverseLogistics #Returns #eCommerce #Returns #PostPurchase
Visit ZigZag at Deliver Europe 2024
zigzag.global