Wavenet

Today marks a significant step forward in the creation of the UK’s largest independent IT managed services and security provider, following the completion of the deal to combine Wavenet and Daisy Corporate Services. We are also delighted to announce that our existing CEO Philip Grannum will lead the combined business as we enter an exciting new chapter for our people, customers, partners and shareholders. Daisy chairman Matthew Riley will join the new board as non-executive director, with Wavenet chairman Bill Dawson continuing in his current role. The new company will operate under the Wavenet brand and be a clear market leader with scale, focusing on delivering cyber, cloud and intelligent network solutions to UK businesses and the public sector. CEO Philip Grannum comments: “By combining our strengths, resources and expertise, we are poised to create a stronger and more innovative organisation, well positioned to maximise on the rising tide markets of cyber, cloud and intelligent communications.” “The coming weeks and months will see a collaborative and transparent integration process to bring together our operations, systems and processes and our focus will be on ensuring a smooth transition for our people, customers and partners.” Find out more: https://bit.ly/3S6ow3o #ManagedServices #Wavenet #DaisyCorporateServices

The deadline for the switching off of old copper phone lines is being delayed from December 2025 to January 2027, says Openreach. Obviously this adds about another year to the process, but this is not an especially long time in the world of work. So for businesses, we put together this guide about the background to the switch-off, and what you'll need to consider for the future of your own landlines. Have a read now: https://bit.ly/4eUY5HM #PSTNswitchoff #BTswitchoff #ISDN

There are some things in life you can never fully grasp until they happen to you, and unfortunately, cyber attacks can be one of those things. But, you don't have to experience one for real to get to grips with them: penetration testing (pen testing) – which is essentially the running of a mock attack – can offer insights into your organisation's security like nothing else. So to give you a taster of pen testing, we're running a free webinar on it with our very own Ethical Hacker and Head of Innovation, Rob Shapland. He's a regular on TV shows, so key to his approach is bringing the subject to life and making it accessible for everyone in the organisation, including colleagues beyond the IT department. It's being held at 10am, next Wednesday, 17 July – we'd love to see you there. And, if you'd like to join, but may not be able to do so on the day, register anyway and we'll send you the recording... Register here: https://bit.ly/3W0OZQW #pentest #freewebinar #penetrationtesting

Which celebrity's voice would you most like to hear when waiting on hold with a contact centre? That's what people were asked by our partner, 8x8, ahead of its event dedicated to customer experience. In this blog, 8x8 reveals the popular big names – some might surprise you – and looks at other customer findings, like waiting times, considering if customers would pay more for their calls to be answered more quickly. Some great insights into customers' experience of call centres right here: Learn more: https://bit.ly/4eUAeYy #contactcentre #contactcentrevoices #CX

Obtaining the NCSC's Cyber Essentials certification can help you show your customers you take cyber security seriously, including how you handle their data. Not heard of the Cyber Essentials scheme or have but would like to know more? This webinar is for you! We'll talk you through what it entails, how you can prepare for the assessment and how you can go beyond this with the Cyber Essentials Plus certification. It starts at 10am this Wednesday 10th July and even if you can't join on the day, register and we'll send you the recording. Register here: https://bit.ly/3RTMMFH #cyberessentials #cyberwebinar

From connecting our bank accounts to financial software to signing into apps with our online accounts, we’ve all seen how the cloud can bring services and systems together in our personal lives. The same is true for cloud-based contact centre technology – it can bring together your services to give your customers a joined-up, personalised experience, unite communication channels and integrate analytics across systems. In this new blog, we explain more by joining forces with our partner Five9, which also provides our own contact centre solution! And if you'd like to find out more – and experience the Five9 yourself, get in touch today. Read more: https://bit.ly/3xGdvin #contactcentre #cloud #CX

Every industry has its own unique challenges and needs when it comes to cybercrime, so we were really pleased to attend Securing The Law Firm in London to help legal firms explore ways to minimise the risk and impact of cybercrime. According to the NCSC, nearly three-quarters of the UK's top 100 law firms were targeted by cyber criminals in 2023, which shows the importance of getting to grips with this issue. It was great to join the event! For more information on how we can safeguard your business, get in touch. #cybercrime #Securingthelawfirm #legalservices e-Crime & Cybersecurity Congress Events Series

Where do I start? What a fantastic Event Wavenet ran yesterday evening. Entitled 'Rinsed' Geoff White was there signing his recent book of the same name. He followed that up with an exceptionally interesting talk leading us into stories of state sponsored Cyber Hacks and an African Cyber gang born out of a 1970's political movement. Next up for Geoff was to host an incredibly inciteful panel discussion where, amongst others, .Kanwar Loyal of Cato Networks provided responses to audience questions around current and future Cyber threats and how best to protect against them. There are far to many people to thank them all individually (this is starting to sound like the Oscars) as there were numerous people from the Wavenet team that had a hand in the evenings, success. However I would like to call out two. First up, many thanks to Francis Davis for inviting me along and for inviting Cato Networks to be one of the two main sponsors. Secondly, well done to William Hatton for organising such a top night. Oh yes! The food and drink was also top notch :) Infinigate UK & Ireland #SASE

When we say we help our clients understand the realities of cybercrime, we mean it. Last night, we hosted our "Rinsed" Live dinner event where investigative journalist Geoff White took guests on a tour of the cybercriminal underworld, sharing insightful stories about Black Axe, the "Interflora" of global money laundering. A special thanks to Geoff White and our expert panel— Gira Bhatt, David McIlwaine, .Kanwar Loyal, and Rob Shapland—for their amazing input and knowledge of cyber threats in the current landscape. And a thanks to our sponsors Hoxhunt and Cato Networks. Here are a few pics from the night… #cyberevent #cybercrime

Have you heard about Cyber Essentials? This government-backed, industry-supported scheme aims to help all organisations protect themselves against cyber-attacks.  Join our webinar on the 10th July at 10:00am to find out about this great certification. Register now! https://bit.ly/45MnqPY #webinar #cyber