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The Big Shift. Insurers are moving from process-centric to data-maturity models to make faster, better risk decisions. The Capability Maturity Model has driven process standardisation for years, focusing on cost reduction and efficiency through defined, repeatable processes. However, adoption has varied, with standard lines and SME carriers leading the way, while specialty mid-market firms lag behind. This difference in model maturity is a clear point of differentiation in today's market. In this data-driven world, there's an opportunity not just to enhance underwriting efficiencies, but to fundamentally transform the role of underwriters. Our Underwriting Maturity Framework enables carriers to visualise their progress over time and secure organisational buy-in. Download to see your path from process-centric to data-centric underwriting here. https://lnkd.in/eXERYCTP #Underwriting #Insurance #DataDriven #Transformation #Innovation

Gen-AI-nxiety among underwriters is real and must be addressed with a ‘Smart Assessment’. During our latest ‘INFUSE’ webinar series, digital transformation expert William Harnett and Lloyd Peters from Send urged underwriters to take a breath and get a ‘Smart Assessment’ underway using the Underwriting Maturity Framework model to transition from manual to smart underwriting. Are your ready to make the big shift? Send offers a practical & digestible way to view your underwriting evolution. #Underwriters #GenAI

Powering ahead: will 2024 be a year of divergence for the use of #GenAI in specialty and reinsurance markets? Following comprehensive research with some of the largest carriers in the market, Oxbow Partners sees mixed responses on the topic of AI adoption. Whereas most carriers recognise the benefits of GenAI in principle, and are somewhere along Oxbow's four-step maturity journey, considerable hurdles remain. Competing priorities, a lack of talent and a 'wait and see' approach still stand in the way of many companies going full-steam ahead. In the Lloyd's and London Markets, fears of AI taking over remain, but Lloyd's CUO Rachel Turk explained that the market needs to reach a point where underwriters remain in control, but supported by AI tools. Read this fascinating deep dive into market AI adoption here: https://lnkd.in/ehV7FwUX #AI #ArtificialIntelligence #GenAI #InsurTech

Your lunchtime listen! 100 Women in Insurance's latest episode has dropped and it's a must-listen for anyone interested in navigating the dual pressures of parenting and career progression. In the episode Sandra Lewin sits down with Amy Ing to talk about: ⭐ Balancing the challenges of work and motherhood ⭐ Why career progression isn't always about climbing the ladder ⭐ The importance of finding supportive networks and flexible working arrangements We're so proud to sponsor this episode, these open conversations are vital to the progression of our industry. #WomenInInsurance #Insurance #InsuranceCareers Listen now -🎧 https://lnkd.in/eaVdpfSt

We're delighted to announce that Ross Anderson has joined #TeamSend as Business Development Representative! With eight years of experience working with insurers, MGAs, brokers, and TPAs, Ross has a proven track record of helping businesses grow and work more efficiently by reducing manual processes. His expertise and dedication will be invaluable as we continue to drive innovation and success. Welcome to the team, Ross! #Recruitment #Innovation #BusinessDevelopment #Insurance #Expertise

Attention Underwriters! Here’s your chance to go from manual to smart underwriting. Join us for an exclusive webinar tomorrow to understand the maturity of commercial underwriting functions in the era of data-driven decision-making. Moderated by Tony Tarquini, the webinar will feature William Harnett, Head of Business Strategy & Customer Success, Send and Lloyd Peters, Head of Revenue,, Send, who will help you discover the actions you can take to shift from process standardisation to a data-maturity model. Can’t make it live? That’s ok, sign up anyway and we’ll send you the recording! https://lnkd.in/edh3_pbw #Underwriting #DataDriven #Insurance #Innovation #Automation

The transition from manual to smart underwriting is possible when you consider an assessment of where your organisation sits on the underwriting maturity scale. Join Lloyd Peters, Head of Revenue, Send, for an exclusive webinar on the maturity of commercial underwriting functions in the era of data-driven decision-making. Moderated by Tony Tarquini, the webinar will also feature William Harnett, Head of Business Strategy and Customer Success, Send, who will help you discover the actions you can take to shift from process standardisation to a data-maturity model. Can’t make it live? That’s ok, sign up anyway and we’ll send you the recording! https://lnkd.in/edh3_pbw #Underwriting #DataDriven #Insurance #Innovation #Automation

Following our Infuse episode: Finding and Keeping the Best Underwriting Talent, the Canadian Underwriter digested the importance of effective knowledge transfer as underwriters retire and the role of AI in enhancing, not replacing, underwriting talent. The first article, "Rethinking Knowledge Transfer as Experienced Underwriters Retire," delves into the critical issue of transferring knowledge as experienced underwriters retire. It highlights the importance of preserving valuable expertise and ensuring a smooth transition within the insurance industry. The second article, "Is AI a Threat to Underwriting Talent?", examines the role of AI in the future of underwriting. It provides an interesting perspective on how AI can enhance the efficiency of underwriting while still valuing the indispensable human element. Thank you Canadian Underwriter for featuring us! These articles offer valuable insights into the evolving landscape of the insurance industry. Be sure to check them out! Articles: https://lnkd.in/erSay-nn https://lnkd.in/eZTw3GBx Infuse episode: https://lnkd.in/ecMcBvvz #Talent #Recruitment #Underwriter #AI #Insurance

Underwriting is evolving. Did you know, there are five stages of this evolution and you can now evaluate where your organisation sits? Join William Harnett, Head of Business Strategy & Customer Success, Send for an exclusive webinar around the maturity of commercial underwriting functions in the era of data-driven decision-making. Moderated by Tony Tarquini, the webinar will also feature Lloyd Peters, Head of Revenue, Send, who will help you discover the actions you can take to shift from process standardisation to a data-maturity model. Can’t make it live? That’s ok, sign up anyway and we’ll send you the recording! https://lnkd.in/edh3_pbw #Underwriting #DataDriven #Insurance #Innovation #Automation

We're thrilled to welcome Hermes Tukala as our newest Business Development Representative to #TeamSend Hermes brings over five years of sales experience, specialising in software products within the fintech sector. His expertise spans across global payments, FX, and expense management, making him a valuable addition to our team. As we expand our team, we're confident in continuing to drive growth and innovation. Welcome to the team, Hermes! #BusinessDevelopment #Innovation #Recruitment #Talent #Insurance