🎙️ New Episode Alert! 🎙️ For this month’s episode of Transit Voices, Ben Whitaker sits down with Katherine Conrad, Executive Director at NEORide, the force behind the EZfare regional fare payment system. Katherine shares her insights on the importance of transit operators focusing on their core mission and partnering with experts for complex tasks like journey planning and fare payment. 🌍✨ Tune in to hear her thoughts on: ✅ The advantages of Open Payments ✅ Why competing with tech companies like Google Maps or the Transit app is impractical for transit agencies ✅ The benefits of contactless payment options ✅ Enhancing efficiency through central call centers Don’t miss Katherine’s perspectives on these topics and more. Links are in the comments section. Don't forget to subscribe to get notifications when new episodes are published! #PublicTransit #TransitVoices #OpenPayments #Podcast
Masabi
Urban Transit Services
London, England 10,987 followers
Ticketing for Smarter Cities
About us
At Masabi we’re driving the fare payment revolution — together, we are improving the transit of millions to enable seamless travel for all. Our own journeys are important too. Here, you have the tools to build the career you want. Whether you’re taking the direct route or trying new paths, we’ll be there to support you no matter what. We are grateful to be a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Masabi is going places and our teams are in the driving seat. But, developing ground-breaking technology isn’t an easy ride — mistakes are inevitable. Our close connections keep us on the path to success. No matter your cargo, we share the load. Masabi: Powering Journeys
- Website
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http://www.masabi.com
External link for Masabi
- Industry
- Urban Transit Services
- Company size
- 201-500 employees
- Headquarters
- London, England
- Type
- Privately Held
- Founded
- 2012
- Specialties
- ticketing, transport ticketing, mobile ticketing, mtickets, Account-Based Ticketing, Open Payments, Fare Payments-as-a-Service, Fare Collection, AFC, Software Development, and Automated Fare Collection
Locations
Employees at Masabi
Updates
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🎶 🚍 Exciting news for transit! This summer, Masabi's innovative ticketing technology is powering an integrated ticketing pilot program for LA Metro and the Los Angeles Philharmonic Association for the 2024 Hollywood Bowl summer season. Concert-goers can now buy their transit tickets along with their event tickets, making it easier to choose public transit. For more than 70 Hollywood Bowl shows this summer, Metro will provide QR codes powered by Masabi as the digital transit pass for attendees who bundle their concert ticket with a transit pass. Masabi delivered this solution in just two weeks, showing how quickly and efficiently we can deploy our technology. This seamless integration helps reduce traffic congestion and the need for parking, making the concert experience better by eliminating the stress of driving. Imagine the benefits of this feature for concerts and big events across the country. By making public transit the convenient choice, we can improve traffic flow, reduce parking demands, and offer a stress-free travel experience for event attendees everywhere. If you're interested in implementing this in your city, contact us to get a demo. More information about our launch with LA Metro can be found in the comments section.
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🚀 Exciting News! Central Ohio Transit Authority (COTA) and Masabi have teamed up to bring mobile ticketing to Google Wallet! Riders can now buy and save COTA tickets directly from Google Maps on Android devices. This seamless integration allows for planning and paying for trips in one place, making public transit in Columbus more accessible and convenient than ever. Sophia Mohr, Chief Innovation and Technology Officer of COTA, says this about the launch, "Integrating COTA trip planning and purchasing into Google Maps improves access to our services for a broad range of customers." Get more details about COTA’s launch in Google Maps. Link is in the comments section. #PublicTransit #PublicTransportation
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🎧#WeekendListen: Dive into the latest episode of the Transit Voices podcast featuring Guillermo Campoamor, as he explores the future of MaaS. Here are the highlights of what he has to say about it: ✔️Corporate Mobility Focus: There's a growing trend towards intermodal apps for corporate commuters, driven by sustainability goals. ✔️City "Operating Systems": Well-structured cities are implementing MaaS-like solutions, creating comprehensive urban mobility platforms. ✔️Smart City Integration: Mobility is becoming a crucial vertical within broader smart city initiatives. ✔️Balanced Regulation: Success lies in finding the right balance - enough structure to ensure quality service, but not so much that it deters providers. ✔️Benchmark Cities: Singapore stands out as a model for well-regulated, reliable, and connected transportation systems. What are your thoughts on the future of MaaS?🚉 #TransitVoices #podcast
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🚆 Exciting news for Boston transit! The MBTA has secured a $67 million federal grant to improve accessibility on their Green Line. Key highlights of this milestone project: ✅Important changes to 14 MBTA stops ✅ Raising platforms to eliminate the 14-inch step barrier ✅ Widening, levelling, and illuminating platforms for improved safety ✅ Ensuring full ADA compliance for the nation's oldest light rail subway line This initiative will significantly enhance the transit experience for over 100,000 daily riders, particularly benefiting those with disabilities, elderly passengers, and individuals with strollers or carts. MBTA General Manager Phil Eng states: "A successful transportation system is one which allows everyone the freedom of unimpeded mobility” #PublicTransit #MBTA #CustomerHighlight https://hubs.ly/Q02FbHwf0
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🚀 Congratulations to NEORide for welcoming its 35th member, the Chattanooga Area Regional Transportation Authority (CARTA)! This milestone expands NEORide's reach to nine states! The partnership between NEORide and Masabi has been instrumental in developing and delivering EZfare, the leading fare payment platform now used by 15 transit agencies across Ohio, Michigan, Kentucky, and West Virginia. Congratulations to NEORide and CARTA! We look forward to continuing our partnership in making public transit more affordable and accessible to all riders.
🎉 Exciting News! 🎉 We are proud to announce that NEORide has welcomed its 35th member, Chattanooga Area Regional Transportation Authority (CARTA)! With this addition, NEORide now spans nine states, further enhancing our commitment to improving public transportation. Welcome, CARTA, to the NEORide family! #NEORide #PublicTransportation #CARTA #NewMember #TransitCommunity #TransportationInnovation
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We’re thrilled to announce a significant milestone here at Masabi: we were recently awarded a $97 million contract extension by New York's Metropolitan Transportation Authority (MTA), spanning up to 12 years. Since the 2016 launch of MTA’s eTix mobile ticketing service, Masabi’s software has become critical to railroad fare collection operations. Today, 70 percent of MNR and LIRR’s revenue is enabled by mobile ticketing. We’re delighted to be supporting the MTA in enhancing the TrainTime app and completing OMNY delivery, while continuing to create experiences that MTA riders love. MTA Chair and CEO Janno Lieber stated, "The new approach is going to give users the sense of interoperability they expect while limiting MTA's contractor risk and saving millions of dollars." The MTA's trust in us to manage the future of fare payment on the railroads is a testament to our capabilities, and we are excited to see what the next decade brings! Find the link to the full article in the comments section below. #PublicTransport #FarePayment #Innovation
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🚀 In case you missed the exciting news from Masabi last week! 🚀 Masabi's partnership with Denver's RTD is continuing to make transit easier and more convenient for everyone living in or visiting Denver. Our Justride platform has been powering RTD's fare system since 2017, delivering multiple world-firsts, including being the first city worldwide to enable public transit ticket purchases through Uber. Since then, Masabi and RTD have implemented Account-Based Ticketing with fare capping and seamless integration with the Transit app, now including Colorado's regional Bustang service. This extended partnership means continued innovation in making public transit more accessible and convenient. Riders can simply tap a card or scan an app to board, while benefiting from automated fare capping for the best prices. We look forward to continuing this journey with RTD and enhancing the travel experience for all riders. 🌍 Get more details about our renewed partnership with RTD in the comments section!
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🚀 We are still buzzing with energy from the amazing experience at last week’s Transport Ticketing North America event! It was incredible to connect with so many partners and customers. A special highlight was presenting alongside RTD about our shared journey: from mobile ticketing in 2017 to Account-Based Ticketing in 2022 and beyond. Huge shoutout to our colleague Ashleigh Primm for her fantastic presentation with RTD, and to Steve Young for his insightful contributions to the panel on Account-Based Ticketing, showing how it can elevate the passenger experience without losing the features everyone relies on. Masabi was in full force with our stellar team: Lindsay Richardson, Tonya Anderson, Nancy Brooks, Brooke Duffy, Brandon Leonhard, Josh Nicklin, and Joe Eldridge. We can’t wait to see what next year’s event holds and look forward to participating again. Here’s to more innovation and collaboration! 💪✨ #TTNAM24
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🚀 We’re thrilled to announce the extension of our partnership with RTD, continuing to make transit easier and more convenient for everyone living in or visiting Denver. 🚍🚆 Since 2017, RTD and Masabi have collaborated in a multi-award-winning partnership, delivering several fare payment-firsts. And with the launch of RTD’s MyRide Account-Based Ticketing system powered by Masabi, customers can simply tap MyRide smart cards or scan the MyRide app when boarding buses or at rail stations. Fare capping ensures customers pay the lowest fares at daily and monthly limits, allowing everyone the savings of period passes without needing to purchase them upfront. With this extension, Masabi will continue to provide RTD with its cutting-edge end-to-end fare payment platform. Additionally, this extension marks another milestone in our successful partnership, allowing us to further our work together and continue to innovate in the public transit space. We look forward to continuing this journey with RTD and enhancing the travel experience for all riders. 🌍 Get more details about our renewed partnership with RTD in the comments section!