The DDC Group

This week, our North America team partnered with Headwaters Trails Alliance (HTA) in Grand Lake, CO, to support reforestation efforts. HTA is dedicated to preserving, enhancing, and promoting sustainable, high-quality, multi-use trails. Together, we constructed a "Buck and Rail Fence" to protect burn areas affected by wildfires. Corporate Social Responsibility (CSR) has been at the heart of DDC since 1989, and we remain dedicated to making a positive impact in the communities we serve. Learn more about the incredible work of Headwaters Trails Alliance: https://hubs.ly/Q02D59Vh0 #WildfireRecovery #CSR #HTA #ColoradoStrong

Today, we would like to recognize all of The DDC Group fathers in celebrating countries around the world. Happy Father's Day!

This weekend, some of our DDC team members are testing their physical limits while embarking on the Ragnar Events LLC Trail Colorado in Snowmass Village, Colorado. The race will cover 15 miles through mountain terrain, reaching 596 feet of elevation. Our runners will rely on teamwork as they compete in a relay format over two days; embracing the challenge and seeking adventure while pushing each other to greater heights. We wish our team members the best of luck for a successful race! Marissa Crotty Cory Erickson Joe White Ii

Recently, DDC FPO Chief Operating Officer and President, Marissa Crotty and Vice President of Sales, Chad Crotty attended the 13th Annual Howling Affair hosted by WildEarth Guardians. This event honored the return of wolves to Colorado’s wilderness and efforts to support coexistence within the state. DDC FPO is a proud sponsor of the event and the efforts WildEarth Guardians is making related to sustainability and conservation of wildlife. To learn more about WildEarth Guardians or to donate, visit https://hubs.ly/Q02yrMBM0.

We would like to extend our support to our United States team members and customers during this day of remembrance.

DDC OS is delighted to support the UK National Contact Centre Awards for their 29th year. This event is the largest awards program to recognize talent in UK Contact Centers. We can’t wait to celebrate with all the finalists on June 17th in London!

We are pleased to welcome Nimesh Akhauri as The DDC Group’s new Group Chief Executive Officer, effective May 1, 2024. Group CEO predecessor and Co-founder Jan Trevalyan, who has stood at the helm for the past 35 years, will assume the esteemed position of Chairman of the Board.    We extend our heartfelt gratitude to Trevalyan, who co-founded The DDC Group in 1989 alongside Brett Trevalyan and Jericho Petilla as one of the world’s first BPO companies. Under Trevalyan's visionary leadership, The DDC Group has consistently set industry standards, delivering exceptional value to our clients worldwide.   "It is an honor to join The DDC Group at such an exciting time in its journey," remarked Akhauri. "I am deeply committed to building upon the strong foundation laid by Jan and the entire team. Together, we will continue to drive extraordinary business outcomes for clients leveraging deep domain knowledge, data, AI, intellectual property, and technology.” Akhauri brings over 25 years of BPO and technology leadership experience – ranging from client management and global delivery of business process transformation to functional and operational roles focused on growth across wide-ranging industry verticals, products, service lines, and geographies. Within his tenure at WNS, Akhauri served as Chief Business Officer, Global Head of International Operations & Delivery and Chief Growth Officer between 2010 - 2024. His previous career accolades include leading global management teams at Capgemini, Syntel, ITC InfoTech, Groupe Bull Worldwide Information System and QMS. Read the full announcement: https://lnkd.in/e9-rk3qq

From the start, we have been on a mission to elevate operating standards across industries, and raising expectations for all clients and partners. Our expansion into Colombia and Costa Rica brings premium outsourcing services and technology into close proximity for our valued clients with interests in the Western hemisphere.

"The team is a mixture of wise old heads and dynamic youth, which blends to provide us with innovative yet pragmatic solutions." - Paul Addy, CEO of DDC AS In a recent interview, Paul sat down to discuss all things DDC AS and how he's looking to fundamentally make better use of available data resources, for organisations of all shapes and sizes. https://hubs.ly/Q02pLH-K0