First Belgian AI Barometer reveals transformative impact on Financial Institutions 🚀🌟
The report by FINTECH BELGIUM and Sailpeak offers a comprehensive overview of AI’s integration within the Belgian banking and insurance industries, underscoring the ongoing shift towards digital transformation. By surveying 17 key institutions and conducting in-depth interviews with industry leaders, the report furthermore highlights the current landscape and future potential of AI in financial services.
Key findings demonstrate significant Artificial Intelligence (AI) adoption within Belgium’s financial sector. Predictive AI is widely implemented, with 84% of institutions utilizing it for applications such as customer segmentation, fraud detection, and risk modeling. This technology is particularly mature in marketing (61%) and insurance operations (58%), enhancing processes like underwriting and claims processing. Generative AI, while in its early stages, is being explored by 79% of institutions, particularly in marketing and customer-focused areas, with projects like chatbots and personalized communication.
We want to extend our heartfelt thanks to everyone who contributed to this pioneering report. A special thank you goes to the banks, insurance companies, Fintechs, partners, and clients. Your invaluable support and insights were crucial in making this report a reality!
Learn more and download the full report here 👉 https://lnkd.in/eKQxCtEH
Nico Vincent, Léonard Baesen-Wagner, Bjorn Cumps, Jean-François Heering, Alessandra✨ Guion - Gambrill, Frédéric MARTIN, Jonathan Neubourg, Izabella Molnar, Anthony Belpaire, Charlotte De Meyer, Pieter Desmedt, Frederic Lebeau, Quentin Felice, Jos Gheerardyn, Jo Cijnsmans, Bart Coppens, Ann Vanlommel, Fabrice Deprez, Ethias, Belfius, BNP Paribas Fortis, Baloise BE, Yields, Argenta, Datavillage - Confidential Data Collaboration, Centre for Finance, Innovation and Technology (CFIT), Intelli-Select, Clearstream, Discai, Crelan, Duco, Europ Assistance, iBanFirst, Mifundo, Febelfin Academy, Assuralia, FINTECH BELGIUM, Sailpeak
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