We've been selected by EG Group to provide test purchasing mystery shopping services in the UK. We will be helping to ensure age-restricted goods, including e-cigarettes and tobacco-related products, aren't sold to underage customers at EG Group's fuel forecourt retail operations in the UK. https://lnkd.in/eg3HMQCk #mysteryshopping #testpurchase #customerexperience
Centrebound Ltd
Market Research
Manchester, Manchester 196 followers
Mystery shopping and contact centre quality assurance experts.
About us
Formed in 2013, Centrebound offer multichannel Mystery Shopping, Age Restriction Checking services and Contact Centre Quality Assurance. With leading blue-chip, national and international customers, Centrebound serve a variety of industries including retail, finance and customer service.
- Website
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http://www.centrebound.com
External link for Centrebound Ltd
- Industry
- Market Research
- Company size
- 11-50 employees
- Headquarters
- Manchester, Manchester
- Type
- Privately Held
- Founded
- 2013
- Specialties
- Competitor Benchmarking, Multichannel Mystery Shopping, Customer Service Consultants, Market Research Services, Contact Centre Quality, Test Purchasing, Challenge 25, Age Verification, Contact centre quality assurance, Mystery shopping, and Age restriction testing
Locations
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Primary
Get directions
221 Ducie House
Ducie Street
Manchester, Manchester M1 2JW, GB
Employees at Centrebound Ltd
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Scott Dixon
Head of National and International Outsource Partners at E.ON Next
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DCM Shopper
Head of Strategy at DCM-Shopper
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Destiny-Amor Matthie
BSc (Hons) Marine Biology and Coastal Ecology Student at the University of Plymouth
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Emily Taylor
BSc Psychology Undergraduate at the University of Surrey
Updates
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We’re delighted to have been selected by MoneyPlus to help with their contact centre quality assurance, and to have made such a positive impact for them already. 😊 “The expertise and reliability of Centrebound’s team are truly commendable. They have developed a thorough understanding of our industry, and their insights have proven invaluable in identifying and rectifying potential issues. Their proactive approach to quality assurance has saved us both time and resources, allowing us to focus on what we do best.” https://lnkd.in/eHMmVbHg #contactcentreQA #customerservice #FCAompliance
MoneyPlus Selects Centrebound for Contact Centre Quality Assurance | Contact Centre QA
https://www.contactcentreqa.com
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As students prepare for the start of the new academic year, and head off to college or university, find out why becoming a mystery shopper with Centrebound is perfect for students. https://lnkd.in/esfipTyi #mysteryshopping #studentlife #universityjobs
Mystery shopping with Centrebound; being a spy without the health risks
https://www.centrebound.com
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Centrebound Ltd reposted this
As the result of some exciting growth at Centrebound, we are recruiting a part-time Quality Assurance Executive to join our team, working from home, and flexible hours. The role is key in helping our clients ensure they are delivering quality customer service by monitoring and grading contact centre calls, emails and web chats. Here’s more details about the role and how to apply: For more details: https://lnkd.in/enXfnjnp
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