Capco

We are pleased to announce the appointment of Paul Riseborough as Managing Partner for Capco’s business in the UK ➡️ https://okt.to/WTv1ME Formerly a Partner in our UK Banking and Payments practice, Paul brings 20 years of financial services experience and expertise to delivering tailored, customer-focused solutions that help organizations to meet their growth and #transformation goals.

Daniela Hawkins Partner at Capco examines the implications of the CFPB's latest guidance on buy now, pay later loans, emphasizing consumer protections and industry impacts. As these loans evolve amid economic shifts, ensuring safeguards and providing education for consumers becomes paramount. Stay informed about the changing landscape of financial services by diving into more on her insights in American Banker here: https://okt.to/wDsHm4 #BNPL #ConsumerProtection #FinancialServices #Banking

Capco Canada is thrilled to announce a new partnership with the Canadian Accessibility Network (CAN). This partnership builds on our commitment to #Diversity, #Equity, and #Inclusion, as we make Capco a #BYAW space, where individual perspectives and contributions are valued and celebrated. #BeYourselfAtWork #LifeAtCapco

Meet Saras R., an Associate Consultant with our team in #Malaysia. She is proactively working on various banking and transformation projects which fuel her creativity and passion for exploring innovative ideas. Balancing hard work during the week, she enjoys the weekend filled with reading and experiencing different forms of art, from music and dance to plays and movies. Swipe across to learn more about Saras and her experience at Capco so far. Ready to kickstart your #career in #FS #consulting? Check out our latest openings and become a part of our team today: https://okt.to/wonfGk #BeYourselfAtWork #CapcoCareers #CapcoMalaysia #LifeAtCapco #FinancialServices #EmployeeSpotlight

📈 With the rise in use of new AI tools, a new approach to thinking about model risk is required. Model Risk Management (MRM) has expanded its mission to include models and tools to protect banks and their customers from potential harm. Read the full article to learn more👉 https://okt.to/ltf6JW Author: Denise Rinear #AI #Banking #Fintech #Technology

By serving as cognitive frameworks that guide our understanding and interpretation of fraudulent activities, mental models enable financial institutions to elevate their fraud prevention efforts. Discover more about the significance of mental models in safeguarding assets and enhancing efficacy. 👉 https://okt.to/Pm24xX #CapcoJournal #MentalModels #fraudprevention

Whether your institution is looking to start offering instant payments or re-evaluate existing implementations to incorporate new rules, the compliance date of 2025 is fast approaching. https://okt.to/LE7Chm #InstantPayments #technology #SEPA

⭐ Embedding Consumer Duty isn't just about policies; it's about cultivating a culture that drives good outcomes for customers. Our latest blog explores the essential elements for making this a reality in your organisation. 👉 Key Highlights: ◼️ Purpose with Impact: Ensure your purpose is reflected in every aspect of your business. ◼️ Leadership Commitment: Culture must be driven by the CEO and embodied by all leaders. ◼️ Throughout the Ecosystem: Embed good outcomes across every team. ◼️ Empowering Employees: Understand and manage psychological safety. ◼️ Data-Driven Insights: Use data effectively to realise goals. ◼️ Culture and Performance: Measure culture change through customer outcomes. Swipe through our carousel to learn more and read the full article for an in-depth guide on embedding Consumer Duty. 🔗 https://okt.to/AKv9IO #ConsumerDuty #Leadership #CorporateCulture #CustomerOutcomes #FinancialServices

During last week’s Future Finance Bangkok event on Digital Transformation for Banking & Insurance, Chulayuth (Tan) Lochotinan, Partner & APAC Banking Lead of Capco, shared insights on #Thailand’s competitive banking sector with the advent of virtual banking. He went on to join a #panel on winning customers in the new digital age alongside Tana Pothikamjorn, CEO of KASIKORN LINE, Apipoj Piasak, VP, Head of Data & AI Transformation of TQM Insurance Broker, and Ben Assanasen, Managing Director of TSI. Tan and the #CapcoThailand team had a great time connecting with industry leaders in Financial Services and engaging in insightful yet forward-thinking conversations. Buntita P. Adirake Ekphaisansup Kamlaithong Opasanon Manatsada Phetprasert Future Finance Media #virtualbanking #CapcoBanking #bankofthefuture #FS #customerexperience #digitaltransformation

When it comes to adoption of tech, John Soffronoff, Partner at Capco, explains that community banks have a unique opportunity to build on their existing customer service advantage by offering personalized and customized solutions. View the American Banker article here: https://okt.to/sWTLxV #Bankingindustry #Communitybanking #Industryinsights