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3 votes
1 answer
4k views

Refund for damaged luggage

After a flight with Easyjet (EDR-MXP), my suitcase was damaged, but since I had to catch the last bus available (it was midnight), I did not file a complaint at the airport. Instead, I filed the ...
rookie coder's user avatar
10 votes
3 answers
3k views

Are airlines not liable for damages and losses to the contents of luggage?

When picking up my bag from baggage claim at SXF, I realized that it's upside down. The ID sticker was on the bottom, and inside it was a mess. At home, I found one item broken, a marmalade glass: ...
feklee's user avatar
  • 3,267
10 votes
2 answers
1k views

What is more effective seeking luggage damage compensation from the aiport or airline?

We found air luggage to be damaged after a flight and reported the damage right at the airport. The airport then advised us to seek damage compensation from the airline as this would go more smoothly ...
OliverS's user avatar
  • 202