Questions tagged [deutsche-bahn]
Deutsche Bahn, often just "DB", the main German railway company.
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What's the 2-minute timer on mobile Deutsche Bahn tickets?
A few days ago I purchased a single ticket from Cologne (Köln) to Aachen via the DB Navigator app. The ticket was valid for 6 hours after the purchase, however a timer started from 00:00 and stopped ...
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Board German train from next station
I have reserved a train ticket with seat reservation from Hamburg Hbf to Aachen on IC 2403. However, I would like to board the train at the next stop (Hamburg - Harburg). Would my reservation still be ...
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What are my rights when I have a Sparpreis ticket but can't board an overcrowded train?
A German Sparpreis-ticket is (for long-distance trains) only valid on the trains indicated on the ticket, but a seat reservation is optional. In case of overcrowding, a Sparpreis ticket holder can be ...
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Do trains travel at lower speed to establish time buffer for possible delays?
At first a disclaimer: I've no clue about how trains and train companies operate, so please forgive my naivety.
I was wondering whether trains are always traveling at their highest possible speed (...
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Overcrowded German trains
The recent spat between Greta Thunberg and German rail left me thinking: can you buy a ticket in a German train and not get a seat? Is that only for local or also long haul trains?
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Suddenly it's announced that my train won't go to my destination, is my Sparpreis ticket valid?
During the journey it was suddenly announced that my train won't go to my destination an I should change to another one. I had my Sparpreis ticket (first class with reservation).
Is my ticket still ...
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How can remove unnecessary connections using bahn.de?
I want to take a train from Paris to Berlin at night. I'm trying to book via bahn.de, but I've also looked at thetrainline.com.
For next Wednesday, bahn.de offers me an option with connections in ...
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What does "Ruhebereich" (quiet zone) mean on German ICE trains?
From the word "Ruhebereich" I would expect very quiet surroundings, but it has not been my experience. Passengers have no reservations about carrying on conversations, and families show up ...
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Is RailTeam's HOTNAT guarantee generally honoured in practice?
The RailTeam alliance of European rail operators offers a HOTNAT ("hop on the next available train") guarantee, stated as follows:
Hop on the next available train » (HOTNAT) allows travelers to ...
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What kinds of compensation can I get from Deutsche Bahn for canceled and late trains?
I recently traveled from the Basel area to Stuttgart for a weekend. I had round-trip tickets including (paid) bicycle reservations. At our first station change, we found that our EC train was ...
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If my 00:22 Deutsche Bahn train is cancelled and the following train is inconvenient, can I leave earlier?
Our DB ICE train was cancelled. It was already after midnight; the next available leaves at 1:30 AM and is inconvenient for us. My question is, since we can use other trains, can we take a train the ...
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Identification on German trains
I am a student from South Africa travelling to Germany in around a month. I want to book my train tickets on the Deutsche Bahn website. Since I'm a bit hesitant to order tickets for delivery by mail (...
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Is there Wi-Fi in the ICE trains in Germany?
I will travel from Frankfurt to Berlin by ICE and I wanted to ask if there is Wi-Fi in the trains and how much does it cost?
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Where can I buy the Egal-Wohin-Ticket?
In addition to the 9-Euro ticket, there is another interesting offer on the German railways - the Egal-Wohin-Ticket, a train ticket which allows one to travel between any two places in Germany for 40 ...
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DB: Can I still use the return journey if I miss the outbound train?
I recently purchased a train ticket for a journey, and I noticed some conditions regarding the ticket's usage. It states that the ticket constitutes a continuous contract of carriage in each direction ...
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Travelling with one e-ticket for two people through Dutch train stations
I purchased an e-ticket for two people from DB Bahn via a travel agency. We are travelling through two Dutch train stations. I know I have to scan it in at these stations. Since the ticket is for two ...
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How do DB seat numbers work?
When travelling on German DB trains with a seat reservation, you usually get a car number and a seat number. Seat numbers are integers unique within each car.
Typically, these seat numbers are ...
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Are these Deutsche Bahn train seats side-by-side?
I booked two tickets on the direct Deutsche Bahn (ICE 93) train from Berlin to Vienna and the seat information is shown as - "Side-by-side seats Carriage 27, seats 13, 15". I would normally have ...
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Free travel with S-Bahn with Deutsche Bahn Intercity Ticket
I am travelling to Munich from Budapest (Deutsche Bahn). Arriving at Munich Hauptbahnhof. Can I travel for free with S Bahn or U Bahn in the city (given that I have the Budapest ticket)?
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Is it possible to book a specific seat on DB trains?
I'll be traveling on an ICE train next week and plan to work during the trip, so I'd really like to have a table to put a laptop on. However, when I go to bahn.de and try to book a place to sit, all I'...
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Why was my Deutsche Bahn train "cancelled" and replaced by the same train, but a different number?
Last weekend, I had a ticket on ICE 276 from Frankfurt to Berlin. When I arrived at the station, I was informed that the train was cancelled, but I need not worry because a "replacement" train, ICE ...
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Deutsche Bahn: What does "Train not bookable until further notice" mean?
I am trying to book a train from Deutsche Bahn, that shows a message "Ticket not bookable until further notice" (in the English version of the website) in its listing. However, the button to book is ...
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How do I parse the syntax of the route instruction on a German railway ticket?
With a Deutsche Bahn Flexpreis ticket, one can take any trains on the day of travel, but the route is still limited. The permitted route along which the ticket is valid is written on the ticket, but ...
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How can I get the best deal from DeutscheBahn when travelling to other countries in Europe from Frankfurt?
When I was in Frankfurt some time back, I was planning a budget weekend trip to European countries and for this I was trying to get a best deal for ICE trains out of DeutscheBahn. Out of all the ...
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Is a card without name valid for Deutsche Bahn online tickets?
Deutsche Bahn requires travellers with online tickets to select some form of identification. For non-Europeans, the only practical option seems to be a credit card, and the website asks for the name ...
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Can I use German Rail Luggage Service to send luggage from Frankfurt Main Airport to Airbnb in Chemnitz?
Note, posted as an answer:
Hermes does no longer transfer luggage from the airport or to the airport. They will only pick up or deliver to hotel or a private address.
I want to use Bahn Gepaeckservice ...
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Deutsche Bahn: I lost my BahnCard 25. Can I get some kind of proof of purchase to show to the ticket inspectors?
Unfortunately, I lost my BahnCard 25 for 2017 (I still have the 2016 one, though). Can I get some kind of proof of purchase of the 2017 BahnCard in the ticket offices to show to the ticket inspector?
...
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Do I need to have a paper copy on an online ticket between Amsterdam and Hanover?
I have bought a DB (German railways) online ticket for the international intercity train from Amsterdam to Berlin. The train is operated by DB in Germany and, I think, by a Dutch branch of DB in the ...
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Does one need to buy tickets in advance for Deutsche Bahn train?
I want to take a train of the Deutsche Bahn from Cologne to Frankfurt. Do I need to book and order a ticket in advance (e.g. from their website: https://www.bahn.com/en/ ), or can I buy it at the ...
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Deutsche Bahn (DB) Lounge Berlin
During my journey from Berlin to Amsterdam by train, I have an option of buying 1st class ticket at an additional cost of 10 Euros. This will give a better seat as well as access to DB Lounge.
Is it ...
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Refund for cancelled DB train but I don't have a bank account with BIC/IBAN
My husband and I purchased 2 Deutsche Bahn tickets from Brussels to Cologne and the train was canceled. The Passenger Rights states that you are entitled to a refund however they only refund to a bank ...
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What does it mean if Deutsche Bahn say that a train is cancelled between two instances of the same stop?
I'm looking into booking a journey from Hannover Hbf to Hamburg Hbf. I found a connection that looks nice and fits my schedule, but it says that it's "cancelled between Hamburg Hbf and Hamburg ...
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How can I cancel a Deutsche Bahn ticket? I am covid positive
I just got corona positive, and we are going to travel from Berlin to Munich on ICE. The ticket is booked via https://bahn.com in the next two days.
When I am trying to cancel the ticket, I see this:
...
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Deutsche Bahn: Reliable wifi on train?
There's a fair chance that I will be travelling between Düsseldorf (DE) and Poznan (P) frequently soon, using Deutsche Bahn. Since this is a fairly long trip, I'd like to ensure that I can open my ...
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Why do some German ICE trains have one final destination in the Navigator, but another destination in real life?
Example of what I mean:
Here is ICE519 in the DB Navigator app:
It's shown as Hamburg to Köln. However on the platform, and in the train itself, it's shown as Hamburg to München, and Köln is just one ...
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What are Deutsche Bahn's "M" trains/routes?
When I was searching for a train route between Salzburg and Munich on https://www.bahn.com/, a lot of the routes in the results had "M" in the product column (for instance, the first and the last row ...
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Deutsche Bahn: train cancelled and app shows "current alternatives"
I had an ICE train cancelled where I had the super sparpreis ticket.
The app shows me current alternatives. Does this mean I can get on the alternatives without any further ado or do I have to go to a ...
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Where can I find DB regional ticket maps (Streckenkarte)?
Usually, Deutsche Bahn offers a map (Streckenkarte) of various regional transport similar to this one for Baden-Württemberg. Could anyone let me know where I can find it for Berlin-Brandenburg ticket? ...
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Railteam/HOTNAT when the next train is the following morning - can I claim for hotel costs?
I was recently stuck in Brussels overnight when my DB ICE train from Germany was cancelled. DB did eventually get me to Brussels, but it wasn't in time to make my Eurostar connection to London. This ...
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Refund possibilities from Deutsche Bahn in the case of missed connecting train
I missed a connecting train because of 5 mins delay with the previous train.
My train from from Stuttgart HBF to Berlin HBF, however, there was a change at Hannover Hbf.
I have received an email with ...
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Does an ICE ticket apply to the S-Bahn?
I will arrive Munich Airport next month. On the same day, I'll travel to Nuremberg from Munich Hbf. I'll take the S-Bahn from Munich Airport to Munich Hbf. Can I use the ICE ticket that I purchased ...
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Is it allowed to buy a Probe Bahncard 50 repeatedly?
I bought a Probe BahnCard 50. It is now expired (I cancelled the subscription) and the trial period of 3 months is over. Can I buy a Probe BahnCard subscription again?
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How do I book a seat reservation on ICE International, when I already have the ticket?
I have a ticket London-Brussels-Frankfurt, booked via a travel agent from DB Vertrieb GmbH. The ticket comes with a seat reservation London-Brussels (EST 9140), but not Brussels-Frankfurt (ICE19). ...
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Is there a realtime train position and timetabling tool for Deutsche Bahn trains? [duplicate]
In the UK, there are several third-party services which consume data produced by Network Rail regarding the operational rail timetable and live train movements. These services produce data which are ...
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Why don't some German trains show up on Deutsche Bahn's website?
I arrived to Hamburg this morning 5:31, and I was planning on continuing my journey to Cologne at 6:11. I used the DB website to look up trains:
However, I discover on the station that there is also ...
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Is arriving at FRA by train 3 hours before my flight early enough?
I am arriving Frankfurt(M)Flughafen by a DB bahn train from Hannover, which reaches at 11:17. My flight is from the Frankfurt airport terminal 2 at 14:15. Do I have sufficient time to reach the ...
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Can I get a refund for ICE due to cancelled regional bus service?
I booked an ICE (sparpreis ticket) from Oldenburg till Berlin. I could get to Oldenburg Hbf by using a regional bus service (I use the D-ticket), which got canceled. However, the DBahn app did not ...
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Do Deutsche Bahn ICE trains to Belgium require a reservation?
I booked a trip from Hamburg Hbf to Brussels/Bruxelles Midi, entirely with Deutsche Bahn trains. Later, I got an email from Deutsche Bahn stating the following:
Due to a timetable change, your ...
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Can friends use my DB online ticket if I hand them my credit card?
I booked a Deutsche Bahn online ticket for friends and me. I paid with my credit card, so the ticket lists my name and credit card number.
Now, I can’t make it to the tour, and another friend of mine ...
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Where does the 20min rule (where you can use any train) come from in German passenger rights?
Where does the 20-minutes passenger rights rule come from? (In other words, the rule for free choice of train after 20 minutes delay expected at the end of your journey). This is a condition that can ...