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Questions tagged [deutsche-bahn]

Deutsche Bahn, often just "DB", the main German railway company.

11 votes
4 answers
5k views

Refund for cancelled DB train but I don't have a bank account with BIC/IBAN

My husband and I purchased 2 Deutsche Bahn tickets from Brussels to Cologne and the train was canceled. The Passenger Rights states that you are entitled to a refund however they only refund to a bank ...
AW7580's user avatar
  • 119
11 votes
2 answers
2k views

What does it mean if Deutsche Bahn say that a train is cancelled between two instances of the same stop?

I'm looking into booking a journey from Hannover Hbf to Hamburg Hbf. I found a connection that looks nice and fits my schedule, but it says that it's "cancelled between Hamburg Hbf and Hamburg ...
Newbyte's user avatar
  • 1,283
10 votes
2 answers
6k views

How can I cancel a Deutsche Bahn ticket? I am covid positive

I just got corona positive, and we are going to travel from Berlin to Munich on ICE. The ticket is booked via https://bahn.com in the next two days. When I am trying to cancel the ticket, I see this: ...
Alok Kelsey's user avatar
10 votes
1 answer
6k views

Deutsche Bahn: Reliable wifi on train?

There's a fair chance that I will be travelling between Düsseldorf (DE) and Poznan (P) frequently soon, using Deutsche Bahn. Since this is a fairly long trip, I'd like to ensure that I can open my ...
Lee White's user avatar
  • 1,572
10 votes
1 answer
374 views

Why do some German ICE trains have one final destination in the Navigator, but another destination in real life?

Example of what I mean: Here is ICE519 in the DB Navigator app: It's shown as Hamburg to Köln. However on the platform, and in the train itself, it's shown as Hamburg to München, and Köln is just one ...
StrangerToKindness's user avatar
9 votes
2 answers
3k views

What are Deutsche Bahn's "M" trains/routes?

When I was searching for a train route between Salzburg and Munich on https://www.bahn.com/, a lot of the routes in the results had "M" in the product column (for instance, the first and the last row ...
art-solopov's user avatar
9 votes
1 answer
12k views

Deutsche Bahn: train cancelled and app shows "current alternatives"

I had an ICE train cancelled where I had the super sparpreis ticket. The app shows me current alternatives. Does this mean I can get on the alternatives without any further ado or do I have to go to a ...
curious_cat's user avatar
  • 2,818
9 votes
1 answer
2k views

Where can I find DB regional ticket maps (Streckenkarte)?

Usually, Deutsche Bahn offers a map (Streckenkarte) of various regional transport similar to this one for Baden-Württemberg. Could anyone let me know where I can find it for Berlin-Brandenburg ticket? ...
DarthVader's user avatar
  • 3,574
9 votes
1 answer
220 views

Railteam/HOTNAT when the next train is the following morning - can I claim for hotel costs?

I was recently stuck in Brussels overnight when my DB ICE train from Germany was cancelled. DB did eventually get me to Brussels, but it wasn't in time to make my Eurostar connection to London. This ...
meta's user avatar
  • 191
8 votes
2 answers
6k views

Refund possibilities from Deutsche Bahn in the case of missed connecting train

I missed a connecting train because of 5 mins delay with the previous train. My train from from Stuttgart HBF to Berlin HBF, however, there was a change at Hannover Hbf. I have received an email with ...
Alok Kelsey's user avatar
8 votes
1 answer
2k views

Does an ICE ticket apply to the S-Bahn?

I will arrive Munich Airport next month. On the same day, I'll travel to Nuremberg from Munich Hbf. I'll take the S-Bahn from Munich Airport to Munich Hbf. Can I use the ICE ticket that I purchased ...
kit tam's user avatar
  • 81
8 votes
1 answer
1k views

Is it allowed to buy a Probe Bahncard 50 repeatedly?

I bought a Probe BahnCard 50. It is now expired (I cancelled the subscription) and the trial period of 3 months is over. Can I buy a Probe BahnCard subscription again?
Amit Sharma's user avatar
8 votes
1 answer
534 views

How do I book a seat reservation on ICE International, when I already have the ticket?

I have a ticket London-Brussels-Frankfurt, booked via a travel agent from DB Vertrieb GmbH. The ticket comes with a seat reservation London-Brussels (EST 9140), but not Brussels-Frankfurt (ICE19). ...
gerrit's user avatar
  • 57.6k
8 votes
1 answer
2k views

Is there a realtime train position and timetabling tool for Deutsche Bahn trains? [duplicate]

In the UK, there are several third-party services which consume data produced by Network Rail regarding the operational rail timetable and live train movements. These services produce data which are ...
Cosmic Ossifrage's user avatar
7 votes
1 answer
3k views

Why don't some German trains show up on Deutsche Bahn's website?

I arrived to Hamburg this morning 5:31, and I was planning on continuing my journey to Cologne at 6:11. I used the DB website to look up trains: However, I discover on the station that there is also ...
zabop's user avatar
  • 797

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