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What is the baggage drop deadline at the check-in counter for Eva Air at Taiwan Taoyuan International Airport (TPE) for international flights (to SFO if that matters)?

Evaair.com - managing your trip says:

Counters are opened gradually from 04:15, please check your check-in island at the airport. All flights are closed punctually 60 minutes before flight departure.

However I don't know whether this 60-minute deadline also apply to the baggage drop or the baggage drop deadline is before 60 minutes.

On the same page as the URL listed above, I see that the "In-Town Check-in" does have a difference between the non-baggage check-in deadline (2 hours before flight departure) and the baggage check-in deadline (3 hours before flight departure):

Check-in for all EVA/UNI flights departed from Taoyuan International Airport and closed punctually 2 hours before flight departure that day. Baggage check-in will be closed 3 hours before flight departure. Flights departed to Canada are not acceptable in A1 station.

but I don't know about the check-in at the airport.

The confirmation email I received when purchasing the flight ticket doesn't contain the information.

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  • Have you asked the airline?
    – DavidRecallsMonica
    Commented Sep 29, 2019 at 16:01
  • @David I don't have much phone credit and whatever they tell me by phone tend to be less of an evidence than something written somewhere.
    – Franck Dernoncourt
    Commented Sep 30, 2019 at 3:28
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    Sure, but if no one responds — and no one has, yet -- asking might generate useful info. EVA Air's contact page is here: evaair.com/en-us/contact-us-and-help/contact-us
    – DavidRecallsMonica
    Commented Sep 30, 2019 at 3:42
  • @MarkMayoSupportsMonica I called the Eva Air customer service: my interlocutor apparently couldn't understand me. I called a second time but they wouldn't pick up the phone. And at the airport I forgot to ask the question when dropping my baggages. it's really annoying that many airlines do not clearly and spontaneously specify deadlines, but I think it is in their habits not to respect their passengers' time ("come three hours early and wait at the airport!")
    – Franck Dernoncourt
    Commented Nov 22, 2019 at 14:13
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    Usually when there are no further details, the airport check-in and baggage drop deadlines are the same.
    – jcaron
    Commented Sep 9, 2022 at 11:25

1 Answer 1

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Seems it should be 2-3 hours before flight:

From Taoyuan Airport - Departure Procedures:

Please go the check-in counter of your airline two to three hours before your flight departure time to complete check-in procedures.

From Star Flyer - Airport Check-In Counter (Taiwan Taoyuan International Airport):

Be sure to complete check-in at least 40 minutes prior to departure time.

However airports are very good at not giving clear deadlines to things apart from flight departure etc. Of course.

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  • Yes sorry, jcaron is likely right but would be nice to have some confirmation from the airline.
    – Franck Dernoncourt
    Commented Sep 11, 2022 at 0:27
  • I called the Eva Air customer service: my interlocutor apparently couldn't understand me. I called a second time but they wouldn't pick up the phone. And at the airport a few years ago when I was there, I forgot to ask the question when dropping my baggage.
    – Franck Dernoncourt
    Commented Sep 11, 2022 at 0:38

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