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4I’m struggling to see why you think you might have been wrongfully denied boarding. The flight lands at a gate that would mean you could not stay airside to make your connection. Was the transit a self-transfer? Is your complaint that you were not made aware the gate restriction would or might be the case when you booked?– TravellerCommented Jul 5 at 17:41
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9Welcome to Travel.SE. For completeness, please can you confirm which London airport were you planning to change flights and which airline were you due to fly between London and Türkiye?– B.LiuCommented Jul 5 at 17:43
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15Further to @B.Liu's point: Norwegian does not currently fly to Heathrow (LHR), only to Gatwick (LGW). If you were transferring through Gatwick, the above clause from Timatic doesn't apply.– Michael SeifertCommented Jul 5 at 19:41
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13To continute @MichaelSeifert's comment: Gatwick airport doesn't have a secure transit facility. To fly into Gatwick, every passenger must pass UK Immigration and be admitted into the UK. A passenger who is not eligible for admission into the UK will be denied boarding, even if holding a paid-for ticket on that flight.– DavidRecallsMonicaCommented Jul 5 at 20:22
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22Whether the traveler could transit airside seems to be irrelevant. A Turkish citizen holding either a valid D visa or residence permit issued by an EEA state (e.g. Germany) meets to requirements to enter the UK under landside transit without visa rules. So, the traveller would have been able to enter the UK as long as their onward flight was scheduled to depart by the next day. The rules are available here: assets.publishing.service.gov.uk/media/65ce4119e1bdec0011322213/…– JohnDoeCommented Jul 6 at 5:56
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