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    In general, I'd say that Japan is usually very flexible with tickets, in the sense that you simply pay the difference if there's any discrepancy between the ticket you have and the train you're on/want to go on. There are probably rules for what can be changed where and what can't, but in practice it's mostly a matter of asking. Now, your particular case simply seems very convoluted, and that some random local conductors simply couldn't disentangle that knot, I'm not too surprised about.
    – deceze
    Commented Jan 23 at 12:57
  • I only buy tickets for shinkansen. Any others I just use my IC card which eliminates all the guesswork.
    – findwindow
    Commented Jan 23 at 17:51
  • @findwindow not all lines are rideable with IC cards
    – xuq01
    Commented Jan 30 at 8:11
  • @xuq01 for 99% of tourists, IC card will suffice. I used it in Tokyo, Hakone, Yokohama, Kanazawa, Nagoya. Osaka, Kyoto, Nara, Hiroshima, Fukuoka, Kagoshima.
    – findwindow
    Commented Jan 30 at 15:52