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Speculating: There have many many questions here along the lines of "why is the airline enforcing what it thinks the visa/passport rules are?" - surely Timatic will say that a non-Japan-passport-holder can't take this itinerary? So the airline won't accept this pax for boarding? So... it is the airline's problem, since they are proposing this itinerary?
– AakashM
Commented Jul 28, 2022 at 15:02
1

@AakashM The airline is under no obligation to offer an alternate itinerary, nor does them proposing one obligate them to do anything extra. As always, the passenger is responsible for satisfying visa rules. It would be different if this were an EU 261 situation and the airline was trying to satisfy its 261 obligations with an impossible flight; but here the airline has offered the one option it's required to offer.
– Sneftel
Commented Jul 28, 2022 at 16:19

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