Skip to main content
14 events
when toggle format what by license comment
Sep 8, 2020 at 7:23 history edited Joren Vandamme CC BY-SA 4.0
Added an update to the story
Sep 1, 2020 at 6:00 history tweeted twitter.com/StackTravel/status/1300674770854440965
Aug 31, 2020 at 22:16 answer added DavidRecallsMonica timeline score: 24
Aug 31, 2020 at 19:20 comment added Michael Hampton @DavidSupportsMonica Nice find. I did quite a bit of searching and could not find that URL. Probably Google's country specific searches screwing everything up again.
Aug 31, 2020 at 19:05 comment added DavidRecallsMonica @MichaelHampton I don't think this is correct. KLM does offer vouchers for customer cancellations due to Covid-19; see klm.nl/en/trip/refund. In May 2020, my wife and I cancelled several KLM inter-EU flights that were scheduled to fly in June 2020; we have received vouchers that may be redeemed until December 31, 2021, and allow the paid-by-voucher flights to occur after December 31, 2021.
Aug 31, 2020 at 17:29 history became hot network question
Aug 31, 2020 at 17:23 history edited Joren Vandamme CC BY-SA 4.0
Added more information.
Aug 31, 2020 at 14:19 comment added Michael Hampton KLM doesn't seem to be offering Covid-19 refunds or vouchers (except for "package deals") but they are offering rebooking with no change fee. The catch is it must be rebooked before the original departure date.
Aug 31, 2020 at 10:17 comment added Relaxed @jcaron Good tip with the voucher. It seems the flight was not cancelled and that's what makes it somewhat different from run-of-the-mill “I have trouble getting my refund” questions. The airline and destination are also specified in the question. Would they even offer a voucher on a non-refundable fare in this situation?
Aug 31, 2020 at 10:15 comment added jcaron You may not be able to get a refund, but most airlines (and I'm pretty sure this applies to KLM) provide the option of cancelling and getting a voucher valid for future travel. In some cases, said voucher can be redeemed for cash after a year, but the specifics vary a lot based on the airline, the destination, when the ticket was booked, whether the specific flight was cancelled, etc.
Aug 31, 2020 at 10:15 comment added Relaxed I don't think it is terribly relevant in this case but it might be useful to specify when you booked the flight: Did you book it before Canada imposed restrictions? Did the travel advice from your foreign ministry (or from the Dutch foreign ministry) deteriorate between the time you booked the flight and now?
Aug 31, 2020 at 10:00 answer added Relaxed timeline score: 31
Aug 31, 2020 at 9:57 comment added Relaxed Relevant: rijksoverheid.nl/onderwerpen/bescherming-van-consumenten/…
Aug 31, 2020 at 9:23 history asked Joren Vandamme CC BY-SA 4.0