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    Relevant: rijksoverheid.nl/onderwerpen/bescherming-van-consumenten/…
    – Relaxed
    Commented Aug 31, 2020 at 9:57
  • 5
    I don't think it is terribly relevant in this case but it might be useful to specify when you booked the flight: Did you book it before Canada imposed restrictions? Did the travel advice from your foreign ministry (or from the Dutch foreign ministry) deteriorate between the time you booked the flight and now?
    – Relaxed
    Commented Aug 31, 2020 at 10:15
  • 4
    You may not be able to get a refund, but most airlines (and I'm pretty sure this applies to KLM) provide the option of cancelling and getting a voucher valid for future travel. In some cases, said voucher can be redeemed for cash after a year, but the specifics vary a lot based on the airline, the destination, when the ticket was booked, whether the specific flight was cancelled, etc.
    – jcaron
    Commented Aug 31, 2020 at 10:15
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    KLM doesn't seem to be offering Covid-19 refunds or vouchers (except for "package deals") but they are offering rebooking with no change fee. The catch is it must be rebooked before the original departure date. Commented Aug 31, 2020 at 14:19
  • 1
    @MichaelHampton I don't think this is correct. KLM does offer vouchers for customer cancellations due to Covid-19; see klm.nl/en/trip/refund. In May 2020, my wife and I cancelled several KLM inter-EU flights that were scheduled to fly in June 2020; we have received vouchers that may be redeemed until December 31, 2021, and allow the paid-by-voucher flights to occur after December 31, 2021. Commented Aug 31, 2020 at 19:05