Timeline for Norwegian refuses EU delay (4.7 hours) compensation because it turned out there was nothing wrong with the aircraft
Current License: CC BY-SA 4.0
13 events
| when toggle format | what | by | license | comment | |
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| Nov 5, 2019 at 18:35 | comment | added | Fiksdal | I got the money, thanks for the help. More details in OP. | |
| Sep 20, 2019 at 18:49 | history | edited | N Randhawa | CC BY-SA 4.0 |
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| Sep 18, 2019 at 15:28 | comment | added | phoog | @TomTom I didn't mean to imply that the airline is correct in its arguments. I only wanted to say that the tactic of requesting specific information about the fault would not succeed in the face of their (frankly idiotic) argument that it is the absence of a fault that absolves them of responsibility. The rest of this answer is great, and I have upvoted it. I would also absolutely ask for the details of the suspected fault and the resulting inspection. If the answer said "suspected fault" I would never have left my first comment. If that was intended all along then I apologize for leaving it. | |
| Sep 18, 2019 at 12:49 | comment | added | N Randhawa | @TomTom you are right! There was may be a fault and they have done an inspection. After the inspection they may have recheked the system and found no error. So they should tell him what was the fault according to the protocol so that he knows the exact reason. | |
| Sep 18, 2019 at 11:57 | history | edited | Hanky Panky | CC BY-SA 4.0 |
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| Sep 18, 2019 at 10:02 | comment | added | TomTom | " there was no fault." - irrelevant. They did an iinspection FOR a fault, so they must be able to tell you what they did an inspection for. If they would have done an insepction of the WHOLE aircraft the delay would have been significantly larger. Given the ridiculous amount of paperwork in plane maintenance I am sure that they can find the paperwork telling the mechanics EXACTLY that to check. | |
| Sep 18, 2019 at 9:15 | comment | added | Nij | Please don't use codeblock for anything that is not actual code. It reduces accessibility for a wide range of users, and is not necessary. Appropriate formattings include emphasis or > quoteblock. | |
| Sep 18, 2019 at 5:14 | comment | added | Hanky Panky | @Nelson that was the point. That's how much the airline can tell you about that fault which never existed - nothing. That's what the comment tried to prove. | |
| Sep 18, 2019 at 4:51 | comment | added | Nelson | I could tell you what you ate for dinner on New Year's Day in 1850. Nothing... you couldn't have existed back then. | |
| Sep 17, 2019 at 23:30 | comment | added | phoog | The argument in this case is that there was no fault. So they can't tell what the fault was any more than I can tell you what I ate for dinner on New Year's Day in 1850. It's creative, but completely disingenuous. | |
| Sep 17, 2019 at 20:35 | history | edited | N Randhawa | CC BY-SA 4.0 |
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| Sep 17, 2019 at 20:30 | history | edited | N Randhawa | CC BY-SA 4.0 |
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| Sep 17, 2019 at 20:24 | history | answered | N Randhawa | CC BY-SA 4.0 |