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6I think you miss the point. Yes, the hotel gets the full amount, because he booked, period. But then he should get the room, even if he is a day late. If the hotel rents the room to someone else, they will get the room paid by that someone else. They shouldn’t have it both ways - they get double money, and there is no argument why they should get double money for it.– AganjuCommented Jan 28, 2018 at 13:56
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2They often can rent out the room/bed again but that is no way a given and when it does it is often at a lower rate. The point is not that the hostel do not lose by giving him the money, the point is that the hostel kept to the rules in the conditions, and while that feels unfair, it is following the rules. OP can ask and hope for the money, but there is no ground for demanding it. (Read the conditions before you book and double check the dates to avoid the problem.)– Willeke ♦Commented Jan 28, 2018 at 13:59
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Downvoters, can you please tell (or put in your own answer) why my answer is wrong or not to your liking? What I wrote is what I see as right, not as how it should be. If you know better, please tell us how and what.– Willeke ♦Commented Jan 29, 2018 at 18:41
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+1 I agree with this answer. What hostel did may be wrong or unfair or whatever. But it was mentioned in the fine print and the OP agreed to it all (probably without reading and understanding it all) then the hostel is just exercising its rights as stated in the contract. They don't have to do anything and cannot be legally compelled to do anything. They may be convinced to show good customer service and give up their rights deliberately but they don't have to.– Fixed PointCommented Jan 29, 2018 at 21:53
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3You cannot contract away statutory rights, looking here cecluxembourg.lu/2020/03/31/… if the hotel did cancel they would still owe OP something, if they didn't cancel the room should still be available.– Clumsy catCommented Oct 20, 2022 at 10:36
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