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↑ | The Official Facebook Chat Plugin | You have to log in to add a translation. | Details |
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Please refer to our <a href="https://www.facebook.com/business/help/789975831794468">troubleshooting guide</a> for the most common issues and how to resolve them.↵ If you get stuck, or have any questions, you can ask for help in the <a href="https://www.facebook.com/groups/messengerplatform">Messenger Platform Developer Community</a>. If you would like to file a bug, please use the Facebook Bug tool found <a href="https://developers.facebook.com/support/bugs/">here</a>. | You have to log in to add a translation. | Details | |
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Please refer to our <a href="https://www.facebook.com/business/help/789975831794468">troubleshooting guide</a> for the most common issues and how to resolve them.↵
If you get stuck, or have any questions, you can ask for help in the <a href="https://www.facebook.com/groups/messengerplatform">Messenger Platform Developer Community</a>. If you would like to file a bug, please use the Facebook Bug tool found <a href="https://developers.facebook.com/support/bugs/">here</a>.
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"Having an open line of communication with our customers gives them a sense of confidence from the browsing stage to final checkout," said Ryan Pamplin, CEO of BlendJet. "We noticed that customers who engage with us are three to four times more likely to checkout. With the Chat Plugin allowing us to reach more customers, we've tripled our sales since offering it as a customer engagement channel." | You have to log in to add a translation. | Details | |
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"Having an open line of communication with our customers gives them a sense of confidence from the browsing stage to final checkout," said Ryan Pamplin, CEO of BlendJet. "We noticed that customers who engage with us are three to four times more likely to checkout. With the Chat Plugin allowing us to reach more customers, we've tripled our sales since offering it as a customer engagement channel."
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The Facebook Chat Plugin is a free and easy to use tool to connect with customers on your website. With a few clicks, you can add the plugin to your website, enabling customers to message you while browsing your website. Chats started on your website can be continued in the customers' Messenger app, so you never lose connections with your customers. Even those without a Facebook Messenger account can chat with you in guest mode, so you can reach more customers than ever. | You have to log in to add a translation. | Details | |
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The Facebook Chat Plugin is a free and easy to use tool to connect with customers on your website. With a few clicks, you can add the plugin to your website, enabling customers to message you while browsing your website. Chats started on your website can be continued in the customers' Messenger app, so you never lose connections with your customers. Even those without a Facebook Messenger account can chat with you in guest mode, so you can reach more customers than ever.
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Facebook Chat Plugin settings page after successful setup | You have to log in to add a translation. | Details | |
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Facebook Chat Plugin settings page after successful setup
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Facebook Chat Plugin settings page on first installation | You have to log in to add a translation. | Details | |
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Facebook Chat Plugin settings page on first installation
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Starting a conversation via the Chat Plugin | You have to log in to add a translation. | Details | |
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Starting a conversation via the Chat Plugin
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Facebook Chat Plugin on mobile view | You have to log in to add a translation. | Details | |
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Facebook Chat Plugin on mobile view
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Facebook Chat Plugin on your website | You have to log in to add a translation. | Details | |
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Facebook Chat Plugin on your website
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If you get stuck, or have any questions, you can ask for help in the <a href="https://www.facebook.com/groups/messengerplatform">Messenger Platform Developer Community</a>. | You have to log in to add a translation. | Details | |
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If you get stuck, or have any questions, you can ask for help in the <a href="https://www.facebook.com/groups/messengerplatform">Messenger Platform Developer Community</a>.
CommentFound in installation paragraph. You have to log in to edit this translation. |
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On the desktop, go to your Facebook page, and click on Insights on the Navigation bar. On the left hand side, click on Messaging to see your messaging analytics. | You have to log in to add a translation. | Details | |
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On the desktop, go to your Facebook page, and click on Insights on the Navigation bar. On the left hand side, click on Messaging to see your messaging analytics.
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On the desktop, you can see all messages in your Page Inbox. Navigate to your Facebook Page on Facebook and click on 'Inbox' at the top. On mobile, you can download the Facebook Pages Manager app and navigate to Inbox. You can also link your Page account to your Messenger app and access all your messages there. | You have to log in to add a translation. | Details | |
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On the desktop, you can see all messages in your Page Inbox. Navigate to your Facebook Page on Facebook and click on 'Inbox' at the top. On mobile, you can download the Facebook Pages Manager app and navigate to Inbox. You can also link your Page account to your Messenger app and access all your messages there.
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The plugin is a snippet of JavaScript code that runs on your WordPress website. There will be a small Messenger chat bubble that loads with your website in the lower right corner. Your customers can click on it at anytime and message you. It works on both mobile and desktop. | You have to log in to add a translation. | Details | |
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The plugin is a snippet of JavaScript code that runs on your WordPress website. There will be a small Messenger chat bubble that loads with your website in the lower right corner. Your customers can click on it at anytime and message you. It works on both mobile and desktop.
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What do I need before setting up the Chat Plugin on my website? | You have to log in to add a translation. | Details | |
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What do I need before setting up the Chat Plugin on my website?
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Key features of the Chat Plugin: | You have to log in to add a translation. | Details | |
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Key features of the Chat Plugin:
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