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| Prio | Original string | Translation | — |
|---|---|---|---|
| ↑ | The Facebook Chat Plugin makes it easy for your website visitors to chat with you and ask you questions, even if they don't have Messenger. | You have to log in to add a translation. | Details |
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The Facebook Chat Plugin makes it easy for your website visitors to chat with you and ask you questions, even if they don't have Messenger.
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| ↑ | Facebook Chat Plugin - Live Chat Plugin for WordPress | You have to log in to add a translation. | Details |
Original untranslated
Facebook Chat Plugin - Live Chat Plugin for WordPress
CommentPlugin name. You have to log in to edit this translation. |
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| You can also check out our other <a href="https://www.facebook.com/business/success/categories/messenger#">case studies</a> to see how businesses similar to yours are growing with Facebook marketing. | You have to log in to add a translation. | Details | |
Original untranslated
You can also check out our other <a href="https://www.facebook.com/business/success/categories/messenger#">case studies</a> to see how businesses similar to yours are growing with Facebook marketing.
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| By using the Facebook Chat Plugin, ROYBI, the educational robot maker, <a href="https://www.facebook.com/business/success/roybi#">improved customer service response times and saw a 50% increase in leads</a>. | You have to log in to add a translation. | Details | |
Original untranslated
By using the Facebook Chat Plugin, ROYBI, the educational robot maker, <a href="https://www.facebook.com/business/success/roybi#">improved customer service response times and saw a 50% increase in leads</a>.
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| Live chat lets you answer questions about price or delivery in the moment, provide personalized assistance so you can help customers buy with confidence, and build stronger relationships. | You have to log in to add a translation. | Details | |
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Live chat lets you answer questions about price or delivery in the moment, provide personalized assistance so you can help customers buy with confidence, and build stronger relationships.
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| If you are having trouble loading Chat Plugin, you can use the <a href="https://developers.facebook.com/tools/chatplugin/diagnostictool/">Diagnostic Tool</a> to check for errors. | You have to log in to add a translation. | Details | |
Original untranslated
If you are having trouble loading Chat Plugin, you can use the <a href="https://developers.facebook.com/tools/chatplugin/diagnostictool/">Diagnostic Tool</a> to check for errors.
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| You can set up to 3 automatic replies by customizing the Chat Plugin settings in your Facebook page inbox. Open your Facebook Page -> Open Manage Page panel on the left -> Meta Business Suite -> Inbox -> Chat Plugin -> Start the conversation -> Frequently asked questions↵ Please note that the “Automated Responses” feature in Inbox only applies to conversations started on your Facebook Page and does not work on the Chat Plugin. | You have to log in to add a translation. | Details | |
Original untranslated
You can set up to 3 automatic replies by customizing the Chat Plugin settings in your Facebook page inbox. Open your Facebook Page -> Open Manage Page panel on the left -> Meta Business Suite -> Inbox -> Chat Plugin -> Start the conversation -> Frequently asked questions↵
Please note that the “Automated Responses” feature in Inbox only applies to conversations started on your Facebook Page and does not work on the Chat Plugin.
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| You can customize other features via <a href="https://developers.facebook.com/docs/messenger-platform/discovery/facebook-chat-plugin#customization">Customization API</a>. | You have to log in to add a translation. | Details | |
Original untranslated
You can customize other features via <a href="https://developers.facebook.com/docs/messenger-platform/discovery/facebook-chat-plugin#customization">Customization API</a>.
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| Most customizations (theme color, greeting, language, guest mode, alignment and automatically expand) can be set directly via the plugin setup tool: Facebook page settings --> Messaging --> Add Messenger to your website --> Get Started. | You have to log in to add a translation. | Details | |
Original untranslated
Most customizations (theme color, greeting, language, guest mode, alignment and automatically expand) can be set directly via the plugin setup tool: Facebook page settings --> Messaging --> Add Messenger to your website --> Get Started.
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| Yes! You can customize the color, greeting message, button display, alignment, etc. You can also set your desired language and turn guest mode on or off. | You have to log in to add a translation. | Details | |
Original untranslated
Yes! You can customize the color, greeting message, button display, alignment, etc. You can also set your desired language and turn guest mode on or off.
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| Yes, all messages will be shown in your Business Page Inbox. | You have to log in to add a translation. | Details | |
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Yes, all messages will be shown in your Business Page Inbox.
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| Common questions can include inquiries around return policies, ingredients, locations, memberships, etc. | You have to log in to add a translation. | Details | |
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Common questions can include inquiries around return policies, ingredients, locations, memberships, etc.
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| For auto-replies, you can thank customers for reaching out, provide average response times, and include relevant links. | You have to log in to add a translation. | Details | |
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For auto-replies, you can thank customers for reaching out, provide average response times, and include relevant links.
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| We recommend setting response times so customers can know when they will receive a response. | You have to log in to add a translation. | Details | |
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We recommend setting response times so customers can know when they will receive a response.
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| Serve customers when you’re not available by setting up auto-replies and answers to common questions. | You have to log in to add a translation. | Details | |
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Serve customers when you’re not available by setting up auto-replies and answers to common questions.
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