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| Prio | Original string | Translation | — |
|---|---|---|---|
| ↑ | Send WhatsApp notifications for recovering abandoned carts, double confirming CoD orders and for other order & shipment updates! Also, send out yo … | You have to log in to add a translation. | Details |
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Send WhatsApp notifications for recovering abandoned carts, double confirming CoD orders and for other order & shipment updates! Also, send out yo …
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| ↑ | Abandoned Checkout Recovery & Order Notifications for WooCommerce | You have to log in to add a translation. | Details |
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Abandoned Checkout Recovery & Order Notifications for WooCommerce
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| Steps to send bulk campaign to customers who have placed order in the last 60 days: | You have to log in to add a translation. | Details | |
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Steps to send bulk campaign to customers who have placed order in the last 60 days:
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| Steps to send bulk campaign to customers who have abandoned checkout in the last 30 days: | You have to log in to add a translation. | Details | |
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Steps to send bulk campaign to customers who have abandoned checkout in the last 30 days:
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| After you have created your Interaktive List, don’t forget to attach it to your <a href="https://app.interakt.ai/automation/inbox-setting">Welcome / OOO / Delayed messages</a>. | You have to log in to add a translation. | Details | |
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After you have created your Interaktive List, don’t forget to attach it to your <a href="https://app.interakt.ai/automation/inbox-setting">Welcome / OOO / Delayed messages</a>.
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| <a href="https://www.interakt.shop/resource-center/whatsapp-automation-faq-replies">Read this article</a> to understand how to setup custom auto-replies to FAQs & include those FAQs in a List Message (which we call the Interaktive List!). | You have to log in to add a translation. | Details | |
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<a href="https://www.interakt.shop/resource-center/whatsapp-automation-faq-replies">Read this article</a> to understand how to setup custom auto-replies to FAQs & include those FAQs in a List Message (which we call the Interaktive List!).
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| Steps:↵ * Go to Products in your Wordpress Admin and export all products into a CSV file.↵ * Map the different product fields to the fields given in this <a href="https://docs.google.com/spreadsheets/d/1pLPQwE755LxumObAW0W9NBCS1hDZiUVfQ2yr_k40c_o/edit#gid=1925743516">sheet</a>. This is the template for creating Facebook Catalogs via Google Sheets. The mandatory fields are id, title, description, availability, condition, price, link, image_link, brand↵ * If you are using a WhatsApp API number starting with +91, you also need to mandatorily include the field “origin_country” for each product. If origin_country is not IN, you need to mandatorily include fields for Importer_name, Importer_address, Manufacturer_info, (Check <a href="https://youtu.be/4jrLHsnyT3Y">this video</a> from 1 min 27 seconds mark to 2 min 15 seconds mark to understand exactly how to fill these 3 fields in the Google Sheet)↵ * Log into Facebook Commerce Settings <a href="https://business.facebook.com/commerce/">here</a> and start creating a catalog using the ‘Data Feed’ method.↵ * Follow steps given in this video (from the 2 min 16 seconds mark) to understand how to create a FB catalog using your Google Sheet.↵ * After the catalog is created, go to <a href="https://app.interakt.ai/commerce-settings">Interakt’s Commerce Settings</a> and complete steps 1C, 1D and 1E to finally connect your Catalog to Interakt.↵ * Next, <a href="https://youtu.be/z083PzyZ3C4">create product collections in Facebook</a>.↵ * Sync those collections to Interakt (2nd Step in Commerce Settings) and choose the top 10 collections. Then click on the button in the 2nd Step to create your ‘Collections List’ message on WhatsApp. Whenever this ‘Collections List’ message is sent to a customer and the customer clicks on a Collection, the corresponding WhatsApp Catalog containing 30 items will get sent automatically.↵ * You can now start attaching this Product Collections List to your Bulk Campaigns - <a href="https://youtu.be/dzJ2THryMpY?t=81">see how</a>↵ * You can also attach the Product Collections to your Welcome / OOO / Delayed Messages: <a href="https://youtu.be/WiIBusUm-kM">see how</a> | You have to log in to add a translation. | Details | |
Original untranslated
Steps:↵
* Go to Products in your Wordpress Admin and export all products into a CSV file.↵
* Map the different product fields to the fields given in this <a href="https://docs.google.com/spreadsheets/d/1pLPQwE755LxumObAW0W9NBCS1hDZiUVfQ2yr_k40c_o/edit#gid=1925743516">sheet</a>. This is the template for creating Facebook Catalogs via Google Sheets. The mandatory fields are id, title, description, availability, condition, price, link, image_link, brand↵
* If you are using a WhatsApp API number starting with +91, you also need to mandatorily include the field “origin_country” for each product. If origin_country is not IN, you need to mandatorily include fields for Importer_name, Importer_address, Manufacturer_info, (Check <a href="https://youtu.be/4jrLHsnyT3Y">this video</a> from 1 min 27 seconds mark to 2 min 15 seconds mark to understand exactly how to fill these 3 fields in the Google Sheet)↵
* Log into Facebook Commerce Settings <a href="https://business.facebook.com/commerce/">here</a> and start creating a catalog using the ‘Data Feed’ method.↵
* Follow steps given in this video (from the 2 min 16 seconds mark) to understand how to create a FB catalog using your Google Sheet.↵
* After the catalog is created, go to <a href="https://app.interakt.ai/commerce-settings">Interakt’s Commerce Settings</a> and complete steps 1C, 1D and 1E to finally connect your Catalog to Interakt.↵
* Next, <a href="https://youtu.be/z083PzyZ3C4">create product collections in Facebook</a>.↵
* Sync those collections to Interakt (2nd Step in Commerce Settings) and choose the top 10 collections. Then click on the button in the 2nd Step to create your ‘Collections List’ message on WhatsApp. Whenever this ‘Collections List’ message is sent to a customer and the customer clicks on a Collection, the corresponding WhatsApp Catalog containing 30 items will get sent automatically.↵
* You can now start attaching this Product Collections List to your Bulk Campaigns - <a href="https://youtu.be/dzJ2THryMpY?t=81">see how</a>↵
* You can also attach the Product Collections to your Welcome / OOO / Delayed Messages: <a href="https://youtu.be/WiIBusUm-kM">see how</a>
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| Steps:↵ * Go to <a href="https://appdev.interakt.ai/widget/manage">https://appdev.interakt.ai/widget/manage</a>↵ * Design your WhatsApp Widget↵ * Click on Save Changes↵ * Go to <a href="https://app.interakt.ai/widget/install">https://app.interakt.ai/widget/install</a>↵ * Copy the HTML / Javascript code↵ * Paste it in your website’s code | You have to log in to add a translation. | Details | |
Original untranslated
Steps:↵
* Go to <a href="https://appdev.interakt.ai/widget/manage">https://appdev.interakt.ai/widget/manage</a>↵
* Design your WhatsApp Widget↵
* Click on Save Changes↵
* Go to <a href="https://app.interakt.ai/widget/install">https://app.interakt.ai/widget/install</a>↵
* Copy the HTML / Javascript code↵
* Paste it in your website’s code
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| Within 15 minutes of the customer filling the phone number, if the order does not appear in your Woocommerce orders panel, OR, it does appear in the order panel, but with statuses like Pending Payment / Failed, then the checkout will be considered as abandoned and an ‘Abandoned checkout’ event will be sent into your Interakt account. | You have to log in to add a translation. | Details | |
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Within 15 minutes of the customer filling the phone number, if the order does not appear in your Woocommerce orders panel, OR, it does appear in the order panel, but with statuses like Pending Payment / Failed, then the checkout will be considered as abandoned and an ‘Abandoned checkout’ event will be sent into your Interakt account.
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| Hence, to sum up, the logic for sending Abandoned Checkout notifications is as follows: | You have to log in to add a translation. | Details | |
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Hence, to sum up, the logic for sending Abandoned Checkout notifications is as follows:
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| Please note that the plugin waits for 15 minutes before sending the event into your Interakt account in both the above cases. After 15 minutes it checks whether the order was placed or not - if not, then it sends the event. | You have to log in to add a translation. | Details | |
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Please note that the plugin waits for 15 minutes before sending the event into your Interakt account in both the above cases. After 15 minutes it checks whether the order was placed or not - if not, then it sends the event.
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| Now, after providing the phone number, there could be the following cases:↵ * The customer abandoned the checkout before starting payment - in this case, the order typically doesn’t appear in the orders panel in your Woocommerce admin. However, the Interakt plugin will detect this order & send an ‘Abandoned checkout’ event into your Interakt account.↵ * The customer abandoned the checkout after starting payment - in this case, the order appears in the orders panel in your Woocommerce admin. The default order status is ‘Pending Payment’. In Step 2 of the ‘integration steps’ given here, if you have mapped ‘Pending Payment’ against Abandoned Checkout, in that case, the plugin will send the ‘Abandoned checkout’ event into your Interakt account. | You have to log in to add a translation. | Details | |
Original untranslated
Now, after providing the phone number, there could be the following cases:↵
* The customer abandoned the checkout before starting payment - in this case, the order typically doesn’t appear in the orders panel in your Woocommerce admin. However, the Interakt plugin will detect this order & send an ‘Abandoned checkout’ event into your Interakt account.↵
* The customer abandoned the checkout after starting payment - in this case, the order appears in the orders panel in your Woocommerce admin. The default order status is ‘Pending Payment’. In Step 2 of the ‘integration steps’ given here, if you have mapped ‘Pending Payment’ against Abandoned Checkout, in that case, the plugin will send the ‘Abandoned checkout’ event into your Interakt account.
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| The plugin sends out ‘Abandoned checkout’ events whenever a customer abandons a checkout after having given their phone number in the Order Checkout Form. | You have to log in to add a translation. | Details | |
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The plugin sends out ‘Abandoned checkout’ events whenever a customer abandons a checkout after having given their phone number in the Order Checkout Form.
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| Please check: | You have to log in to add a translation. | Details | |
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| Hostgator - <a href="https://www.hostgator.com/help/article/hg-firewall-plugin">https://www.hostgator.com/help/article/hg-firewall-plugin</a>↵ Hostinger - <a href="https://support.hostinger.com/en/articles/1583474-how-to-allow-or-block-a-specific-ip-address-for-your-website#how-to-manage-accesses-with-an-ip-manager">https://support.hostinger.com/en/articles/1583474-how-to-allow-or-block-a-specific-ip-address-for-your-website#how-to-manage-accesses-with-an-ip-manager</a>↵ GoDaddy - <a href="https://in.godaddy.com/help/allow-or-block-website-access-27422">https://in.godaddy.com/help/allow-or-block-website-access-27422</a>↵ Bluehost - <a href="https://www.bluehost.in/hosting/help/308">https://www.bluehost.in/hosting/help/308</a> | You have to log in to add a translation. | Details | |
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Hostgator - <a href="https://www.hostgator.com/help/article/hg-firewall-plugin">https://www.hostgator.com/help/article/hg-firewall-plugin</a>↵
Hostinger - <a href="https://support.hostinger.com/en/articles/1583474-how-to-allow-or-block-a-specific-ip-address-for-your-website#how-to-manage-accesses-with-an-ip-manager">https://support.hostinger.com/en/articles/1583474-how-to-allow-or-block-a-specific-ip-address-for-your-website#how-to-manage-accesses-with-an-ip-manager</a>↵
GoDaddy - <a href="https://in.godaddy.com/help/allow-or-block-website-access-27422">https://in.godaddy.com/help/allow-or-block-website-access-27422</a>↵
Bluehost - <a href="https://www.bluehost.in/hosting/help/308">https://www.bluehost.in/hosting/help/308</a>
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