Head of Fraud Prevention

About LINE MAN Wongnai

LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.

We are seeking an experienced Head of Fraud Prevention who will take charge of the organization's Fraud and Credit Risk Management functions. The role works closely with senior management to ensure the organization is well-controlled and has proper processes to monitor and manage risks across all operations.

What you’ll Do:

• Ensure adherence to all regulatory requirements (BSA/AML, KYC) and internal policies and procedures.
• Monitor and maintain operations to comply with relevant laws, regulations, and industry standards related to risk management, fraud prevention, and debt collection.
• Collaborate with internal stakeholders to ensure effective risk management, fraud prevention, and debt collection practices are integrated into business processes and procedures.
• Lead and oversee the development and implementation of fraud detection and prevention activities.
• Develop and implement debt collection strategies to manage delinquent accounts, reduce bad debt, and maximize recoveries.
• Develop and deliver training programs to educate employees on risk management, fraud prevention, and debt collection practices.
• Conduct regular risk assessments and implement controls to mitigate identified risks.
• Provide regular reports and updates on risk management, fraud prevention, and debt collection activities to senior management and the Board of Directors.
• Continuously evaluate and improve risk management, fraud prevention, and debt collection processes to ensure they are effective and efficient.

What you’ll Need:

• Bachelor's degree in business administration, finance, law, or a related field.
• At least 10 years of experience in fraud prevention, debt collection, or a related field.
• At least 5 years of experience in the Banking industries
• In-depth knowledge of risk management, fraud prevention, and debt collection practices.
• Experience working in a regulated environment and strong analytical and problem-solving skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Strong decision-making skills and proven track record of leadership.
• Good organizational, prioritization, and time-management skills.
• Self Motivated individual with excellent analytical and organizational skills.
• Excellent verbal and written communication skills in Thai and English, including the ability to communicate complex information clearly and concisely.