How to check my network connection

When facing issues with playing podcasts or using our app, we recommend that you check the following:

For iOS and Android:

1. Go to Pocket Casts > Profile > Settings
2. Click ‘Help & Feedback’
3. Click the ‘Network Testing Icon’ on the top right
4. Select ‘Run Now’ to test your network connection

 

For our Web Apps and Integrations:

Please check the following:

1. Do you have a firewall, VPN, or ad-blocker active on your device that could interrupt your network connection?
2. Are you using any ad-blocking or filtering software on your network? Some examples would be PiHole or AdGuard

If this is the case, we recommend disabling these services or ensuring our Pocket Casts domain is fully whitelisted. Once that is done, please recheck if the issue persists.