This support article covers download and playback errors for the iOS app. We also have separate articles for the Android app and the web and desktop apps.
Episodes can fail to download or play for a variety of reasons, the majority of which can be fixed by contacting the podcast author.
If an episode fails, tap the Retry icon to view more information about the cause of the error and retry download or playback.
Common examples of errors and suggested action:
- Episode not available due to an error in the podcast feed. Contact the podcast author.
- Unable to download from the podcast author. Reason: Forbidden. Contact the podcast author.
- Episode not found, the file may have been moved or deleted. Contact the podcast author.
- Download failed, error code [***]. Contact the podcast author.
- Episode not found, the file may have been moved or deleted. Contact the podcast author.
- Your device may not have enough storage to save the episode file. Try clearing out some unused apps or played episodes.