-1

I have problems with web browsing instead of sleeping so I installed the top comment task scheduler solution here:

https://superuser.com/a/740780/705502

I think I made a mistake with the timing or something because now my laptop is stuck on a black screen when the airport mode light on.

I once held the power button for a really long time and it booted up and got as far to my desktop screen but I looked away and it went Black again.

Now the closest I have gotten in the Asus logo showing up but now I can't even get that far.

Improve this question
3
  • 3
    Try to boot into safemode. This should prevent the task to be run and can then be adjusted/removed.
    – LPChip
    Commented Jun 25, 2023 at 15:18
  • How do I boot on safe mode. Currently the power button and airplane mode button are both on. When I hold power for 14 seconds it turns off but then both lights come back on the moment I let go of the button.
    – Jim Harbor
    Commented Jun 25, 2023 at 18:13
  • @JimHarbor - Use “Advanced Startup” option within Windows
    – Ramhound
    Commented Jun 25, 2023 at 21:50

1 Answer 1

Reset to default
1

Normally, holding the power button until shutdown completely shuts the PC.

You write, "When I hold power for 14 seconds it turns off but then both lights come back on the moment I let go of the button." This indicates that perhaps there is an incomplete update, or a hardware issue, since you dn't even get the Asus startup logo.

A few things to try:

  1. Hold down the power button 15 seconds or so, press immediately to start up again, and then hold down the power button again. Repeat that cycle three times, and if Windows is able too, it will start in Safe Mode.
  2. On another machine, make a rescue USB device, such as a Windows 10 ISO, Hiren’s BootCD, or an alternative. Enter BIOS and try to reinstall Windows 10, keeping files, or perform other repairs.
  3. If you cannot even enter BIOS, the laptop likely needs professional repair.
Improve this answer
4
  • I tried the Safe Mode loop. Didn't work. I purposely let the battery drain. Now when it's unplugged no lights are on and it doesn't turn on. When it is plugged in, the power and airplane mode lights are on like before. Which BIOS file should I use? The back of the computer says "UX331F Notebook PC" bit the Asus download center gas multiple models that start with UX331F
    – Jim Harbor
    Commented Jun 26, 2023 at 14:29
  • Update: I pulled the UX331FA Bios and put it on a fat32 USB drive as a .bin file. I am hitting Ctrl R repeatedly but can't get the bios install screen
    – Jim Harbor
    Commented Jun 26, 2023 at 16:01
  • No one suggested changing BIOS. If it was working, do not change it. Enter the BIOS settings to allow boot from USB.
    – DrMoishe Pippik
    Commented Jun 26, 2023 at 18:46
  • I couldn't enter Bios was the issue
    – Jim Harbor
    Commented Jun 27, 2023 at 20:48

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .