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  • Is it entirely possible these ports never worked you shouldn't have to "install" USB drivers Windows does that on its own
    – Ramhound
    Commented Jan 28, 2014 at 6:40
  • @Ramhound I have faint memories of them working long, long ago. (Which just makes everything weirder.) Commented Jan 28, 2014 at 6:44
  • Sounds like a hardware failure. Best advice make sure the headers are attached not an easy task though
    – Ramhound
    Commented Jan 28, 2014 at 6:44
  • Does the USB 3.0 host controller appear in the Device Manager at all? Look for anything with Renesas Electronics USB 3.0 in its name.
    – and31415
    Commented Jan 28, 2014 at 10:42