Timeline for Why does Windows hang (until I press and hold the power button) after issuing a software shut down/restart?
Current License: CC BY-SA 3.0
16 events
| when toggle format | what | by | license | comment | |
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| Jun 20, 2013 at 23:34 | history | bounty ended | 0xFE | ||
| Jun 20, 2013 at 23:34 | comment | added | 0xFE | Nothing very obvious jumps out at me, but I will look more closely at the xbootmgr results. | |
| Jun 20, 2013 at 4:26 | comment | added | 0xFE | xbootmgr looks really good. I will try it out as soon as I can. | |
| Jun 19, 2013 at 11:16 | comment | added | harrymc | I have added info about a more advanced diagnostic tool - xbootmgr. | |
| Jun 19, 2013 at 5:02 | history | edited | harrymc | CC BY-SA 3.0 |
added 193 characters in body
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| Jun 18, 2013 at 6:01 | comment | added | harrymc | It is likely a driver that is not used in Safe mode. The most likely one for me is the display driver. | |
| Jun 18, 2013 at 3:46 | comment | added | 0xFE | I cleared some programs with Autoruns and it didn't seem to fix anything. The only anti-virus is Windows Defender. | |
| Jun 15, 2013 at 21:13 | comment | added | 0xFE | There's hardly any non-Microsoft programs on it, but I will run Autoruns and see. Clean boot, and even Diagnostic boot, didn't fix the problem. | |
| Jun 15, 2013 at 20:50 | comment | added | harrymc | This probably means that some non-Microsoft startup product is blocking the shutdown, so you have to find out which one. Autoruns is useful here in blocking startups in bunches and undoing it later. I would start with the usual culprits such as security suites etc. | |
| Jun 15, 2013 at 20:40 | comment | added | 0xFE | @harrymc It rebooted properly in safe mode! I will try clean boot again. It's been happening as long as I can remember, but like I said, I thought it was a consequence of the old PSU until I replaced it and still had the problem. | |
| Jun 15, 2013 at 19:59 | comment | added | harrymc | Does the problem happen if you boot in Safe mode? I understand it does happen with Clean boot, which I find somewhat unbelievable. Just before the problem arrived did you install anything or do Windows Update? If this happened recently enough, you might try rolling back to a previous system restore point. | |
| Jun 15, 2013 at 17:28 | comment | added | 0xFE |
Hibernation is off (it's running Windows Server 2008R2). I tried turned off WoL, which were the only two devices in powercfg -devicequery wake_armed. powercfg -energy reported some issues, but they were mostly with timers and high CPU usage, nothing that seemed to me like it would cause problems. I tried updating my bios, and the updater causes Windows to freeze. I didn't see any driver updates.
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| Jun 14, 2013 at 11:16 | comment | added | David Houde | i knew i was forgetting something ;) | |
| Jun 14, 2013 at 10:08 | comment | added | harrymc | @DavidHoude: For +1 one should also click the up-arrow. | |
| Jun 14, 2013 at 9:33 | comment | added | David Houde | +1, generally playing with power settings (changing between S2 and S3 in BIOS) helps with this behavior. I don't think two cases are ever the same though, good luck! | |
| Jun 14, 2013 at 5:51 | history | answered | harrymc | CC BY-SA 3.0 |