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  • Hibernation and BIOS are intimately related. Since BIOS updates are failing, you will need to contact Dell Support.
    – anon
    Commented Apr 17 at 20:03
  • Thanks - I am out of warranty, so I was hoping that wouldn't be the case, but it makes sense.
    – submarina
    Commented Apr 17 at 20:06
  • What have you tried so far regarding resolving the BIOS update issue? Besides BIOS, drivers are also critical to hibernation and other power functions. I would suggest that you still have a good chance of fixing this, but right now you're focused on a symptom, not a root issue. Present your BIOS update problems, what you've tried so far to resolve that, and let's see if we can get you a good solution to THAT that will hopefully move you closer to a successful fix to this secondary issue. Commented Jul 8 at 17:18