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If all the drivers are up to date and the issue was there when you purchased the machine, you might consider backing up and installing Windows fresh. Settings, Update, Advanced, Recovery and system reset– anonCommented Feb 23 at 13:01
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Obviously the whole purpose of doing this much troubleshooting is to avoid Clean Install or Refresh Windows.– rajeevCommented Feb 23 at 13:06
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I suggested my approach because Lid Close has worked properly for me for many years.– anonCommented Feb 23 at 13:08
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