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I am not sure why so many issues with the Windows 8.1 machine in terms of updates and drivers. I updated a 2013 ThinkPad X230 running truly up to date Windows 8.1 to Windows 10 in 2015. Is the machine older than 2013? That may be the issue.– anonCommented Sep 12, 2023 at 0:30
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@John, thanks for the comment. I'm not sure of the exact age of the laptop, but about a decade old would be a good guess. The system model is 'HP Pavilion g6 Notebook PC', but I'm unfamiliar with HP's naming pattern.– gaufridusCommented Sep 12, 2023 at 0:40
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A decade ago is 2013 (age of my X230) and it updated fine, and in fact, went on to run early Windows 11 Insider. If you are hesitant to upgrade, I really do not have any suggestions.– anonCommented Sep 12, 2023 at 0:42
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1"I've created a recovery partition and made a complete system backup, in case anything goes awry." If things go badly, only a drive image is likely to help. Also, Win 10 would be a waste of time, if it can even be installed, since "Windows 10 will reach end of support on October 14, 2025." learn.microsoft.com/en-us/lifecycle/products/…– DrMoishe PippikCommented Sep 12, 2023 at 1:24
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1The reasons I am recommending this question be closed are as follows: You have asked several questions; this site requires a single question per post. Some of your questions are opinion based; this site does not allow opinions for answers. Some of your questions indicate there is information out there, but you haven't indicated that you've found or read that information and what the results of your doing so were. Some of your questions indicate you have done particular steps, but you don't give necessary details regarding what you've done.– music2myearCommented Sep 12, 2023 at 14:24
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