I'm supporting a user whose company went bust and was allowed to keep his laptop. He has a domain user account which he can login to and has been using his computer fine. But he needs to gain admin access in order to properly use the computer which includes licensed software. As the company has gone there is no chance of getting it done by them and a wipe will lose his access to the software.

The computer is bitlocker-protected so I can't attempt the usual password resets without the recovery key. Is there any way to export the recovery key without admin access? Or to elevate to admin?

Lenovo, Windows 8.1 Enterprise

Thanks!

I'm supporting a user whose company went bust and was allowed to keep his laptop. He has a domain user account which he can login to and has been using his computer fine. But he needs to gain admin access in order to properly use the computer which includes licensed software. As the company has gone there is no chance of getting it done by them and a wipe will lose his access to the software.

The computer is bitlocker-protected so I can't attempt the usual password resets without the recovery key. Is there any way to export the recovery key without admin access? Or to elevate to admin?

Lenovo, Windows 8.1 Enterprise