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  • To run a Java-based program, she needs Java JRE, that's right. This said, it's the software editor's fault, more than Apple's, in this case. The editor should have made the necessary adjustments so that newer versions of Java are supporter by their app. You can indeed uninstall Java 8, and install Java 6 manually, but a lot of security fixes would go out the window in that case. Are you sure the software editor doesn't propose a more recent version that's compatible with Java 8? Oftentimes, they pack Java with their own binaries, especially on macOS.
    – user1019780
    Commented Apr 18, 2020 at 16:44
  • Java is backward compatible. This means if your friend has Java 8 installed it can run Java 6 software. The problem appears to be a system path issue, but the screenshots are not in English, so I can't confirm that fact.
    – Ramhound
    Commented Apr 18, 2020 at 17:38
  • if the cause was the system path, i would expect the software to have never worked as she probably didnt touch her $path
    – SightBack
    Commented Apr 18, 2020 at 20:30