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A few days ago my external HDD dropped from the shelf. Now, when I connect it to my PC, it doesn’t show up in Windows Explorer. I can see it in DiskPart, though. In DiskPart, the disk is shown but with zero byte size, and no partitions on it. Trying to create a partition returns an error.

Ruled out:

• I have tested this drive on multiple computers and with another cable with no success. (The drive is powered by single usb cable.)
• Uninstalling the driver and obtaining new driver from Windows update didn't help.

To me, it seems the head is stuck or malfunctioning. Or, maybe the PCB or SATAtoUSB adapter is damaged. The data on the drive is expendable, but I need the drive. I can’t afford to buy a new one.

It’s file system was NTFS. I ran the clean command in DiskPart. So, the partition should now be removed. But creating a new partition returns an error shown in the screenshot.

A few days ago my external HDD dropped from the shelf. It is ADATA HD710 1TB USB drive. Now, when I connect it to my PC, it doesn’t show up in Windows Explorer. I can see it in DiskPart, though. In DiskPart, the disk is shown but with zero byte size, and no partitions on it. Trying to create a partition returns an error.

Ruled out:

• I have tested this drive on multiple computers and with another cable with no success. (The drive is powered by single usb cable.)
• Uninstalling the driver and obtaining new driver from Windows update didn't help.

To me, it seems the head is stuck or malfunctioning. Or, maybe the PCB or SATAtoUSB adapter is damaged. The data on the drive is expendable, but I need the drive. I can’t afford to buy a new one.

It’s file system was NTFS. I ran the clean command in DiskPart. So, the partition should now be removed. But creating a new partition returns an error shown in the screenshot.

A few days ago my external HDD dropped from the shelf. Now, when I connect it to my PC, it doesn’t show up in Windows Explorer. I can see it in DiskPart, though. In DiskPart, the disk is shown but with zero byte size, and no partitions on it. Trying to create a partition returns an error. Ruled out:

• I have tested this drive on multiple computers and with another cable with no success. (The drive is powered by single usb cable.)
• Uninstalling the driver and obtaining new driver from Windows update didn't help.

To me, it seems the head is stuck or malfunctioning. Or, maybe the PCB or SATAtoUSB adapter is damaged. The data on the drive is expendable, but I need the drive. I can’t afford to buy a new one.

It’s file system was NTFS. I ran the clean command in DiskPart. So, the partition should now be removed. But creating a new partition returns an error shown in the screenshot. screenshot of DiskPart

A few days ago my external HDD dropped from the shelf. Now, when I connect it to my PC, it doesn’t show up in Windows Explorer. I can see it in DiskPart, though. In DiskPart, the disk is shown but with zero byte size, and no partitions on it. Trying to create a partition returns an error.

Ruled out:

• I have tested this drive on multiple computers and with another cable with no success. (The drive is powered by single usb cable.)
• Uninstalling the driver and obtaining new driver from Windows update didn't help.

To me, it seems the head is stuck or malfunctioning. Or, maybe the PCB or SATAtoUSB adapter is damaged. The data on the drive is expendable, but I need the drive. I can’t afford to buy a new one.

It’s file system was NTFS. I ran the clean command in DiskPart. So, the partition should now be removed. But creating a new partition returns an error shown in the screenshot.