All Systems Operational
WatchGuard Cloud Platform:::AMER ? Operational
Web UI Login:::AMER Operational
Account Administration:::AMER Operational
Operator Administration:::AMER Operational
Inventory Administration:::AMER Operational
WatchGuard Cloud Platform:::EMEA ? Operational
Web UI Login:::EMEA Operational
Account Administration:::EMEA Operational
Operator Administration:::EMEA Operational
Inventory Administration:::EMEA Operational
WatchGuard Cloud Platform:::APAC ? Operational
Web UI Login:::APAC Operational
Account Administration:::APAC Operational
Operator Administration:::APAC Operational
Inventory Administration:::APAC Operational
AuthPoint Administration:::AMER ? Operational
90 days ago
100.0 % uptime
Today
Account Administration:::AMER Operational
User and Token Administration:::AMER Operational
Reporting:::AMER Operational
Password Vault Provisioning:::AMER Operational
90 days ago
100.0 % uptime
Today
Shared Credential Management:::AMER Operational
90 days ago
100.0 % uptime
Today
Dark Web Monitoring:::AMER Operational
90 days ago
100.0 % uptime
Today
AuthPoint Administration:::EMEA ? Operational
90 days ago
100.0 % uptime
Today
Account Administration:::EMEA Operational
User and Token Administration:::EMEA Operational
Reporting:::EMEA Operational
Password Vault Provisioning:::EMEA Operational
90 days ago
100.0 % uptime
Today
Shared Credential Management:::EMEA Operational
90 days ago
100.0 % uptime
Today
Dark Web Monitoring:::EMEA Operational
90 days ago
100.0 % uptime
Today
AuthPoint Administration:::APAC ? Operational
90 days ago
100.0 % uptime
Today
Account Administration:::APAC Operational
User and Token Administration:::APAC Operational
Reporting:::APAC Operational
Password Vault Provisioning:::APAC Operational
90 days ago
100.0 % uptime
Today
Shared Credential Management:::APAC Operational
90 days ago
100.0 % uptime
Today
Dark Web Monitoring:::APAC Operational
90 days ago
100.0 % uptime
Today
AuthPoint Authentication:::AMER ? Operational
RADIUS:::AMER Operational
SAML:::AMER Operational
Logon Agents:::AMER Operational
ADFS:::AMER Operational
RDWeb:::AMER Operational
Firebox:::AMER Operational
API:::AMER Operational
Password Vault:::AMER Operational
AuthPoint Authentication:::EMEA ? Operational
RADIUS:::EMEA Operational
SAML:::EMEA Operational
Logon Agents:::EMEA Operational
ADFS:::EMEA Operational
RDWeb:::EMEA Operational
Firebox:::EMEA Operational
API:::EMEA Operational
Password Vault:::EMEA Operational
AuthPoint Authentication:::APAC ? Operational
RADIUS:::APAC Operational
SAML:::APAC Operational
Logon Agents:::APAC Operational
ADFS:::APAC Operational
RDWeb:::APAC Operational
Firebox:::APAC Operational
API:::APAC Operational
Password Vault:::APAC Operational
Firebox Management in WatchGuard Cloud:::AMER Operational
Firebox Configuration:::AMER ? Operational
Firebox Live Status:::AMER ? Operational
Firebox Management in WatchGuard Cloud:::EMEA Operational
Firebox Configuration:::EMEA ? Operational
Firebox Live Status:::EMEA ? Operational
Firebox Management in WatchGuard Cloud:::APAC Operational
Firebox Configuration:::APAC ? Operational
Firebox Live Status:::APAC ? Operational
Access Point Management in WatchGuard Cloud:::AMER Operational
Access Point Configuration:::AMER ? Operational
Access Point Live Status:::AMER ? Operational
Access Point Management in WatchGuard Cloud:::EMEA Operational
Access Point Configuration:::EMEA ? Operational
Access Point Live Status:::EMEA ? Operational
Access Point Management in WatchGuard Cloud:::APAC Operational
Access Point Configuration:::APAC ? Operational
Access Point Live Status:::APAC ? Operational
ThreatSync:::AMER Operational
90 days ago
100.0 % uptime
Today
Event Analysis and Threat Detection:::AMER Operational
90 days ago
100.0 % uptime
Today
Incident Persistence:::AMER Operational
90 days ago
100.0 % uptime
Today
Event Collection:::AMER Operational
90 days ago
100.0 % uptime
Today
Manual Remediation:::AMER Operational
90 days ago
100.0 % uptime
Today
Automated Remediation:::AMER Operational
90 days ago
100.0 % uptime
Today
Policy Management:::AMER ? Operational
90 days ago
100.0 % uptime
Today
Blocked-Sites Management:::AMER ? Operational
90 days ago
100.0 % uptime
Today
Audit-Record Generation:::AMER ? Operational
90 days ago
100.0 % uptime
Today
Notification Management:::AMER Operational
90 days ago
100.0 % uptime
Today
Data Access:::AMER Operational
90 days ago
100.0 % uptime
Today
ThreatSync:::EMEA Operational
90 days ago
100.0 % uptime
Today
Event Analysis and Threat Detection:::EMEA Operational
90 days ago
100.0 % uptime
Today
Incident Persistence:::EMEA Operational
90 days ago
100.0 % uptime
Today
Event Collection:::EMEA Operational
90 days ago
100.0 % uptime
Today
Manual Remediation:::EMEA Operational
90 days ago
100.0 % uptime
Today
Automated Remediation:::EMEA Operational
90 days ago
100.0 % uptime
Today
Policy Management:::EMEA ? Operational
90 days ago
100.0 % uptime
Today
Blocked-Sites Management:::EMEA ? Operational
90 days ago
100.0 % uptime
Today
Audit-Record Generation:::EMEA ? Operational
90 days ago
100.0 % uptime
Today
Notification Management:::EMEA Operational
90 days ago
100.0 % uptime
Today
Data Access:::EMEA Operational
90 days ago
100.0 % uptime
Today
ThreatSync:::APAC Operational
90 days ago
100.0 % uptime
Today
Event Analysis and Threat Detection:::APAC Operational
90 days ago
100.0 % uptime
Today
Incident Persistence:::APAC Operational
90 days ago
100.0 % uptime
Today
Event Collection:::APAC Operational
90 days ago
100.0 % uptime
Today
Manual Remediation:::APAC Operational
90 days ago
100.0 % uptime
Today
Automated Remediation:::APAC Operational
90 days ago
100.0 % uptime
Today
Policy Management:::APAC ? Operational
90 days ago
100.0 % uptime
Today
Blocked-Sites Management:::APAC ? Operational
90 days ago
100.0 % uptime
Today
Audit-Record Generation:::APAC ? Operational
90 days ago
100.0 % uptime
Today
Notification Management:::APAC Operational
90 days ago
100.0 % uptime
Today
Data Access:::APAC Operational
90 days ago
100.0 % uptime
Today
ThreatSync+:::AMER Operational
90 days ago
100.0 % uptime
Today
Ingestion:::AMER Operational
90 days ago
100.0 % uptime
Today
Analytics:::AMER Operational
90 days ago
100.0 % uptime
Today
Rule Engine:::AMER Operational
90 days ago
100.0 % uptime
Today
API Service:::AMER Operational
90 days ago
100.0 % uptime
Today
Provisioning:::AMER Operational
90 days ago
100.0 % uptime
Today
Reports:::AMER Operational
90 days ago
100.0 % uptime
Today
UI:::AMER Operational
90 days ago
100.0 % uptime
Today
ThreatSync+:::EMEA Operational
90 days ago
100.0 % uptime
Today
Ingestion:::EMEA Operational
90 days ago
100.0 % uptime
Today
Analytics:::EMEA Operational
90 days ago
100.0 % uptime
Today
Rule Engine:::EMEA Operational
90 days ago
100.0 % uptime
Today
API Service:::EMEA Operational
90 days ago
100.0 % uptime
Today
Provisioning:::EMEA Operational
90 days ago
100.0 % uptime
Today
Reports:::EMEA Operational
90 days ago
100.0 % uptime
Today
UI:::EMEA Operational
90 days ago
100.0 % uptime
Today
ThreatSync+:::APAC Operational
90 days ago
100.0 % uptime
Today
Ingestion:::APAC Operational
90 days ago
100.0 % uptime
Today
Analytics:::APAC Operational
90 days ago
100.0 % uptime
Today
Rule Engine:::APAC Operational
90 days ago
100.0 % uptime
Today
API Service:::APAC Operational
90 days ago
100.0 % uptime
Today
Provisioning:::APAC Operational
90 days ago
100.0 % uptime
Today
Reports:::APAC Operational
90 days ago
100.0 % uptime
Today
UI:::APAC Operational
90 days ago
100.0 % uptime
Today
WatchGuard Cloud Visibility:::AMER ? Operational
Log Search and Log Manager:::AMER Operational
Dashboards and Reports:::AMER Operational
WatchGuard Cloud Visibility:::EMEA ? Operational
Log Search and Log Manager:::EMEA Operational
Dashboards and Reports:::EMEA Operational
WatchGuard Cloud Visibility:::APAC ? Operational
Log Search and Log Manager:::APAC Operational
Dashboards and Reports:::APAC Operational
WatchGuard.com:::CORE Operational
Main Website:::CORE Operational
WatchGuard.com SSO (WGID):::CORE Operational
Account and User Administration:::CORE Operational
Activations:::CORE Operational
WatchGuard Business Sites:::CORE Operational
Learning Center:::CORE Operational
Partner Portal:::CORE Operational
Software Downloads:::CORE Operational
Support Center:::CORE Operational
Technical Search:::CORE Operational
Panda Endpoint Security:::GLOBE Operational
Administration:::GLOBE Operational
DNSWatch:::AMER Operational
DNS:::AMER Operational
Go Client API:::AMER Operational
DNSWatch:::EMEA Operational
DNS:::EMEA Operational
Go Client API:::EMEA Operational
DNSWatch:::APAC Operational
DNS:::APAC Operational
Go Client API:::APAC Operational
DNSWatch:::GLOBE Operational
90 days ago
100.0 % uptime
Today
Dashboard:::GLOBE Operational
90 days ago
100.0 % uptime
Today
Blackhole:::GLOBE Operational
90 days ago
100.0 % uptime
Today
Content Filtering:::GLOBE Operational
90 days ago
100.0 % uptime
Today
Firebox Registrations:::GLOBE Operational
90 days ago
100.0 % uptime
Today
Distributor Services:::GLOBE Operational
Subscription Billing:::GLOBE Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
WatchGuard will perform maintenance to upgrade DNSWatch resolver services in JPN on 13 July at 01:00 UTC. This maintenance is expected to run for 4 hours. There will be no impact on Dashboard services and security protection, and no outage is expected.
Posted on Jul 09, 2024 - 18:18 UTC
WatchGuard Cloud Update Notification
WatchGuard Cloud – Production Environment Update – 16 July 2024
Summary
The WatchGuard Cloud Production environment is being updated in the JPN (ap-northeast-1) region.

When
Tuesday, 16 July 2024 at 5:00 PM (UTC)

Maintenance Window
2 hours

User Impact
AuthPoint authentication and some management actions could be unavailable during this update.

Enhancements
• AuthPoint databases versions will be upgraded as the current version is end-of-life.

Posted on Jul 08, 2024 - 17:58 UTC
WatchGuard Cloud Update Notification
WatchGuard Cloud – Production Environment Update – 18 July 2024
Summary
The WatchGuard Cloud Production environment is being updated in the EMEA (eu-central-1) region.

When
Thursday, 18 July 2024 at 7:00 PM (UTC)

Maintenance Window
2 hours

User Impact
AuthPoint authentication and some management actions could be unavailable during this update.

Enhancements
• AuthPoint databases versions will be upgraded as the current version is end-of-life.

Posted on Jul 08, 2024 - 17:59 UTC
WatchGuard Cloud Update Notification
WatchGuard Cloud – Production Environment Update – 20 July 2024
Summary
The WatchGuard Cloud Production environment is being updated in the USA (us-west-2) region.

When
Saturday, 20 July 2024 at 10:00 AM (UTC)

Maintenance Window
2 hours

User Impact
AuthPoint authentication and some management actions could be unavailable during this update.

Enhancements
• AuthPoint databases versions will be upgraded as the current version is end-of-life.

Posted on Jul 08, 2024 - 18:02 UTC
Past Incidents
Jul 12, 2024

No incidents reported today.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024
Completed - The scheduled maintenance has been completed.
Jul 6, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 10:00 UTC
Scheduled - Summary
The AuthPoint Production environment is being updated in the USA (us-west-2) region.

When
USA - Saturday, 06 July 2024 at 10:00 (UTC)

Maintenance Window
2 hours

User Impact
Some AuthPoint resources and token management, and reporting could be unavailable during this update.

Enhancements
AuthPoint databases versions will be upgraded as the current version is end-of-life.

Jun 24, 10:00 UTC
Resolved - We are no longer experiencing issues on WGC logins and push notifications and this incident is now resolved. The services are operating normally at this time.
Jul 6, 09:41 UTC
Monitoring - Our systems show WGC logins and push notifications are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30, if not sooner. Again, we apologize for any impact this may have had on you or your customers.
Jul 6, 09:03 UTC
Update - We are still working hard to resolve this event. Please check back at 30 minutes for updates. Thanks for your patience.
Jul 6, 08:39 UTC
Identified - We continue to work on problems with push notifications and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.
Jul 6, 08:12 UTC
Update - We are continuing to investigate this issue.
Jul 6, 07:56 UTC
Investigating - We are currently experiencing some issues with push notifications not being received. We apologize for the inconvenience and are currently researching the issue. We will post our next update in 30 mins, if not sooner.
Jul 6, 07:51 UTC
Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024
Completed - The scheduled maintenance has been completed.
Jul 3, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 19:01 UTC
Scheduled - Summary
The AuthPoint Production environment is being updated in the EMEA (eu-central-1) region.

When
EMEA - Wednesday, 03 July 2024 at 19:00 (UTC)

Maintenance Window
2 hours

User Impact
Some AuthPoint resources and token management, and reporting could be unavailable during this update.

Enhancements
AuthPoint databases versions will be upgraded as the current version is end-of-life.

Jul 3, 19:00 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 17:00 UTC
Scheduled - Summary
The AuthPoint Production environment is being updated in the JPN (ap-northeast-1) region.

When
JPN - Wednesday, 03 July 2024 at 17:00 (UTC)

Maintenance Window
2 hours

User Impact
Some AuthPoint resources and token management, and reporting could be unavailable during this update.

Enhancements
AuthPoint databases versions will be upgraded as the current version is end-of-life.

Jul 3, 17:00 UTC
Jul 2, 2024

No incidents reported.

Jul 1, 2024
Resolved - This incident has been resolved and the service is operating normally at this time. We apologize for any impact this may have had on you or your customers.
Jul 1, 14:25 UTC
Monitoring - We are no longer experiencing issues in WatchGuard cloud, affected components are operational and we're monitoring to ensure system stability. We'll post our next update in 60 minutes, if not sooner
Jul 1, 13:17 UTC
Identified - We continue investigating alerts in WGC UI, the team is working on mitigation issues. We'll provide our next update in 1 hour, or sooner if possible.
Jul 1, 12:32 UTC
Update - We're currently investigating alerts and errors when accessing the Monitor and Configure Device pages in WGC UI. We'll provide our next update in 1 hour, or sooner if possible.
Jul 1, 12:30 UTC
Monitoring - A fix has been implemented, we are no longer experiencing issues with our WatchGuard cloud affected components and we're monitoring to ensure system stability. We'll post our next update in 60 minutes, if not sooner
Jul 1, 11:16 UTC
Update - The component Operator Administration is now operational. The team keeps working on implementing mitigation measures. We'll post our next update in 30 minutes, if not sooner.
Jul 1, 10:44 UTC
Identified - The issue has been identified and the team is implementing mitigation measures. We'll post our next update in 30 minutes, if not sooner.
Jul 1, 10:31 UTC
Update - We continue experiencing issues when loading WatchGuard cloud administration pages in the EMEA region. Our teams are working hard to restore normal operations, we apologize for any impact this is having on you or your customers. We'll post our next update in 30 minutes if not sooner.
Jul 1, 10:07 UTC
Investigating - We are currently experiencing issues loading WatchGuard cloud administration pages in the EMEA region. Once we determine the impact and scale of these errors we'll post our next update in 30 minutes if not sooner.
Jul 1, 09:25 UTC
Jun 30, 2024

No incidents reported.

Jun 29, 2024

No incidents reported.

Jun 28, 2024
Resolved - This incident has been resolved, and the service is operating normally at this time. The issue stemmed from a recent code deployment that caused a communication error between two services related to Hardware Token management. Again, we apologize for any impact this may have had on you or your customers.
Jun 28, 23:32 UTC
Monitoring - We have implemented a fix, and we are no longer experiencing issues with the activation of hardware tokens. We continue monitoring the performance of our systems closely. We'll post our next update in 30 minutes, if not sooner.
Jun 28, 23:02 UTC
Identified - We continue to work on the issue of users unable to activate their hardware tokens and have identified the root cause. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.
Jun 28, 22:32 UTC
Investigating - We are currently investigating alerts regarding users unable to activate their hardware tokens. We'll post our next update in 30min, if not sooner.
Jun 28, 22:03 UTC