Investigating - Some of our customers have reported timeout using the Aspose Document Conversion Addon. We are investigating the cause and will provide an update as soon as possible.
Jul 01, 2024 - 16:36 EDT
Resolved -
This incident has been resolved.
Jul 1, 12:06 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 30, 16:21 EDT
Investigating -
Starting today, June 30th 2024 00:00 UTC we've been encountering outages with the Viesus add-on. Processing and delivery of images applying the Viesus add-on have not failed, the images being delivered without the expected add-on enhancements. Our team is actively investigating the root cause and working on a resolution. We appreciate your patience as we address this issue.
Jun 30, 10:27 EDT
Resolved -
This incident has been resolved.
Jun 18, 19:11 EDT
Monitoring -
All accounts that were previously disabled have now been restored. We will continue to monitor for any issues.
Jun 18, 16:36 EDT
Identified -
Currently we are experiencing an issue with some free plan accounts being disabled. Our devs are working on reverting these changes.
Jun 18, 13:31 EDT