495

I am using Python 3.6. When I try to install "modules" using pip3, I face this issue:

pip is configured with locations that require TLS/SSL, however the ssl module in Python is not available
10
  • 2
    operating system?
    – ZiTAL
    Commented Aug 30, 2017 at 7:47
  • 4
    if it is os x: stackoverflow.com/questions/35280956/…
    – ZiTAL
    Commented Aug 30, 2017 at 7:47
  • 3
    Operating system is oracle linux 7.x Commented Aug 30, 2017 at 7:57
  • 75
    @ZiTAL pip doesn't work becuse of ssl and you ask to install ssl, with pip :) Commented Oct 27, 2018 at 22:13
  • 3
    Any solution not requiring to recompile or reinstall python?
    – matanox
    Commented Feb 16, 2019 at 11:20

45 Answers 45

368

For Windows 10 if you want use pip in normal cmd, not only in Anaconda prompt. you need add 3 environment paths. like the followings:

D:\Anaconda3 
D:\Anaconda3\Scripts
D:\Anaconda3\Library\bin 

most people only add D:\Anaconda3\Scripts

14
  • 8
    Thanks, I've added D:\Anaconda3\Library\bin and it works, by the way the libssl-1_1-x64.dll is in that folder. (win10x64, python 3.7)
    – apet
    Commented Oct 7, 2019 at 8:04
  • 2
    What do yo u mean by environment paths? do you mean the PATH environemnt variable? plus I do not have those folders in my D drive, are they supposed to be created when I install Anaconda?
    – Amit Raz
    Commented Nov 21, 2019 at 15:09
  • 1
    An also for windows 8.1
    – Antoine
    Commented Jan 11, 2020 at 11:42
  • 8
    This does NOT work if one is not using Anaconda. I have experienced this issue with OSGeo4W64 and QGIS 3.10.2 installations. Adding what I gather are the correct paths to the PATH variable does not fix the issue (ex: C:\Program Files\QGIS 3.10\apps\Python37\Scripts).
    – CNIDog
    Commented Feb 18, 2020 at 22:35
  • 1
    Note the path to Anaconda on your machine may be different, e.g. C:\Users\myUsername\Anaconda3 Commented Apr 17, 2020 at 9:38
255

MAC OS

I had the same problem on Mac OS(Mojave) and solved the problem as mentioned on this link - Openssl issue.

  1. If you do not have Homebrew or don't know what is Homebrew:
/usr/bin/ruby -e "$(curl -fsSL https://raw.githubusercontent.com/Homebrew/install/master/install)"
  1. Or if you already have Homebrew installed:
brew update && brew upgrade
brew uninstall --ignore-dependencies openssl; brew install https://github.com/tebelorg/Tump/releases/download/v1.0.0/openssl.rb

Update: Keep in mind, that I had to use --ignore-dependencies flag, because other packages installed that depend on OpenSSL.

Additional if the problem is caused after using pyenv, you can fix it by using:

brew reinstall python
20
  • 5
    After installing another Python version , pip was broken. this solution helped me repair.
    – iMitwe
    Commented Dec 18, 2019 at 15:06
  • 33
    why is github.com/tebelorg/Tump/releases/download/v1.0.0/openssl.rb also added as a dependency? :) I think it should be removed as it is totally unrelated and potentially unsecure
    – Mark
    Commented Feb 6, 2020 at 12:57
  • 16
    After upgrading from Mojave to Catalina, I hit this. I only needed brew update && brew upgrade for it to work again. Thanks for the advice! Commented Apr 7, 2020 at 11:09
  • 3
    No criticizing your answer (more the situation in general), but needing to use brew upgrade (which will upgrade all my dependencies globally, which in turn can make other things break) is really messed up to solve a problem I'm having for a particular project. Commented May 18, 2020 at 14:19
  • 3
    brew update && brew upgrade works indeed; but if you're like me, don't forget to source ~/.bashshrc or source ~/.zshrc Commented Aug 10, 2020 at 7:13
124

For Debian users, the following may be of use:

sudo apt install libssl-dev libncurses5-dev libsqlite3-dev libreadline-dev libtk8.6 libgdm-dev libdb4o-cil-dev libpcap-dev

Then cd to the folder with the Python 3.X library source code and run:

./configure
make
sudo make install
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    turned out that Python3.7 has nice problems along with Ubuntu 14.04 and older. The minimum required SSL package for Python3.7 is not compatible with old ubuntus. So thanks for editing :) Commented Apr 29, 2019 at 23:13
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    @MehmetKurtipek My server is 1404. So what is the latest version of python that don't have this problem. I have python 3.7.4 have the same problem... Commented Nov 4, 2019 at 15:32
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    Where is the folder with the python library source code? I tried the following but could not run ./configure in any of them. /usr/local/lib/python39.zip /usr/local/lib/python3.9 /usr/local/lib/python3.9/lib-dynload /home/user/.local/lib/python3.9/site-packages /usr/local/lib/python3.9/site-packages Commented Oct 25, 2020 at 6:45
  • 2
    This is great thank you! May I recommend adding libffi<X> to this list. After running the sudo apt install ..., I still needed to install libffi7.
    – s3dev
    Commented Aug 22, 2022 at 8:48
  • 6
    I ran into the same problem, trying to install Python 3.11.1 on Debian-based Raspberry Pi OS. The ssl module in Python >= 3.10 requires OpenSSL 1.1.1 or higher (docs.python.org/3/library/ssl.html#module-ssl). The PI was still running on Stretch (with OpenSSL 1.1.0). After updating OpenSSL I had to run ./configure with the flags --with-openssl=/path/to/openssl --with-openssl-rpath=auto. Commented Jan 17, 2023 at 11:44
94

I'm using Windows 10 and installed Miniconda 3 with Python 3.7.

I solved this error by following this https://github.com/conda/conda/issues/8273

Specifically, I copied the following files from C:\Users\<user>\Miniconda3\Library\bin to C:\Users\<user>\Miniconda3\DLLs:

  • libcrypto-1_1-x64.dll
  • libcrypto-1_1-x64.pdb
  • libssl-1_1-x64.dll
  • libssl-1_1-x64.pdb

If you work in an environment, it will be from C:\Users\<user>\Miniconda3\envs\<name>\Library\bin to C:\Users\<user>\Miniconda3\envs\<name>\DLLs:

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  • 5
    This works; thanks ... Windows 10 (Anaconda) on two machines. Commented Dec 30, 2020 at 6:41
  • 4
    This worked for me too. I have Anaconda installed not Miniconda but I was not using it or so I thought. I set up a new project from scratch in vscode with a .venv and was unable to install packages until I did this.
    – Soenhay
    Commented Jul 7, 2021 at 14:41
  • 5
    AWESOME!!! It worked for me!!! thank you so much, bro ;) Commented Sep 29, 2021 at 4:12
  • 4
    Thanks, its work for me on SQL Server Enviromment and Windows 11. Use the same login copping files from C:\Program Files\Microsoft SQL Server\MSSQL15.MSSQLSERVER\PYTHON_SERVICES\Library\bin to C:\Program Files\Microsoft SQL Server\MSSQL15.MSSQLSERVER\PYTHON_SERVICES\DLLs
    – Abelini
    Commented Feb 23, 2022 at 13:49
  • 3
    Just to add to this. In case you're using a conda env, then the path are C:\Users\MyUser\Miniconda3\envs\<NAME_OF_YOUR_ENV>\Library\bin to C:\Users\MyUser\Miniconda3\envs\<NAME_OF_YOUR_ENV>\DLLs
    – CoMartel
    Commented Mar 29, 2023 at 14:18
61

For centos 7:

Install openssl:

sudo yum install openssl-devel

now goto python directory were we extracted the python tar,

run below commands

sudo ./configure
sudo make
sudo make install

This will fix the problem in centos...

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  • 4
    Not working for Python 3.8. Any other possible solution?
    – yuv
    Commented Feb 22, 2021 at 2:23
  • 5
    I see "Package 1:openssl-devel-1.0.2k-25.el7_9.x86_64 already installed and latest version", so this was available when I built python 3.10.4
    – Lou K
    Commented May 22, 2022 at 17:18
  • 9
    Not working for Python3.10.6 on RedHat 7.9.
    – hafiz031
    Commented Sep 5, 2022 at 6:18
  • 12
    Not working for Python3.10.6 on Centos 7
    – Mr. Pancho
    Commented Oct 21, 2022 at 15:58
  • 1
    Any fixes available now? i dont have the option to change my centos7 into centos stream altogether! @Mr.Pancho
    – Bosco Tsin
    Commented Dec 25, 2022 at 17:48
37

For future Oracle Linux users trying to solve this, below is what worked for me. First install missing libs:

yum install zlib-devel bzip2-devel openssl-devel ncurses-devel sqlite-devel 
readline-devel tk-devel gdbm-devel db4-devel libpcap-devel xz-devel

Then cd to your Python3.X library and run:

make
make install 
7
  • 1
    This answer has addressed the problem well on my CentOS 7.
    – Max
    Commented Apr 5, 2018 at 0:46
  • 2
    What are these libraries? Why are they required? Commented Apr 23, 2019 at 13:01
  • Doing a secure connection over the internet requires this - for instance when you run 'pip install'
    – limboy
    Commented Apr 24, 2019 at 16:41
  • @MohitMotwani - fuhgeddaboudit... urbandictionary.com/define.php?term=fuhgeddaboudit Commented Feb 28, 2020 at 17:31
  • Indeed, not everybody wants dgdbm or tk-devel libraries. Especially for servers.
    – mckenzm
    Commented Sep 5, 2022 at 5:07
36

macOS, pyenv

In case of your python being an pyenv installed one, where pyenv is installed with homebrew on macOS, there might me a newer version available which fixes this:

$ brew update && brew upgrade pyenv

Then reinstalling the python version:

$ pyenv install 3.7.2
pyenv: /Users/luckydonald/.pyenv/versions/3.7.2 already exists
continue with installation? (y/N) 

Note, it is a bit dirty to overwrite the existing python install like that, but in my case it did work out. Probably cleaner to delete it and then recreate it properly.

4
  • saved the day !
    – Mezbah
    Commented Jul 25, 2021 at 14:20
  • Thank youuuuu. This kind of convoluted crap I just spent 3 hours on is why I hate Python.
    – scotty4567
    Commented Dec 11, 2021 at 19:06
  • Try upgrading npm packages for fun, and you'll love that python does so many things right. Commented Dec 11, 2021 at 23:07
  • 1
    @luckydonald openssl@1 is deprecated. I removed it with brew. I didn't realize so many brew packages were linked to it. I corrected those by removing and reinstalling. I didn't realize some python packages were also linked to that same brew installed openssl@1 package. Your advice solved my issue.
    – John
    Commented Nov 2, 2023 at 20:35
20

Worked for me.

sudo apt-get install libssl-dev

Use this to enable ssl for pip. Let me know if someone encounters issues.

1
  • Didn't help in CentOS 7 for Python 3,11
    – Paul
    Commented Aug 18, 2022 at 17:32
19

For Windows 10,windows 7 If pip install is not working on CMD prompt, run it using Anaconda prompt - it works.

https://github.com/pypa/virtualenv/issues/1139

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  • 10
    I know the right answer, if you want use pip in normal cmd, not Anaconda prompt you need add 3 environment paths: like these: D:\Anaconda3; D:\Anaconda3\Scripts; D:\Anaconda3\Library\bin now only Scripts ! Commented Feb 27, 2019 at 3:00
  • 1
    @无名小路 No! PATH appears ok but it's not the right answer. After adding your PATH and pip works then, it installed packages to an uncertain place!! Keep on using conda prompt is the correct answer.
    – H.C.Chen
    Commented Dec 17, 2021 at 8:41
  • Did not work for me ...
    – Antoine
    Commented Feb 17, 2022 at 14:43
11

Encountered this issue while installing python 3.8 from source on ubuntu. The steps needed to install it successfully alongside the default python 3.7 are summarised below :

sudo apt -y install libssl-dev zlib1g-dev build-essential

wget https://www.python.org/ftp/python/3.8.0/Python-3.8.0.tgz
tar -xf Python-3.8.0.tgz
cd Python-3.8.0/

./configure --enable-optimizations
make
sudo make altinstall

The install instruction for zlib1g-dev and build-essential is redundant, as ubuntu desktop already has these, but was necessary for some of Amazon's EC2 instances. python 3.8.0 is the current release just now, but should be replaced with the latest available.

These instructions are best for keeping python 3.7 as the default for python3, and running python 3.8 in a virtual environment.

1
  • Aside from an error with the make step (I'm not sure that's even needed), this answer solved my problem of how to get pip for Python 3.11 working on a Raspberry Pi. Thanks.
    – David Arno
    Commented Mar 22, 2023 at 8:46
9

Similar to the above solution reinstall the python version with pyenv.

Somehow, I upgraded my openssl which broke the pyenv version python.

pyenv install 3.6.8
python-build: use [email protected] from homebrew
python-build: use readline from homebrew
...

The first line says it relies on the homebrew openssl.

1
  • Same here, my python3.10 just became 3.6 . Commented Mar 31, 2022 at 7:57
7

For OpenSUSE in the same manner, but a few changes of listed above packages:

zypper install zlib-devel libopenssl-devel ncurses-devel sqlite3-devel readline-devel tk-devel gdbm-devel libpcap-devel xz-devel

Then cd to Python sources dir and

make
make install

or

make
make altinstall

And perhaps

ln -s /usr/local/lib64/python3.6/lib-dynload/ /usr/local/lib/python3.6/lib-dynload

should be executed for OpenSUSE users. See Python 3.7 install not working on openSUSE Leap 42.3

7

In my case, I reinstalled Python. It solved the problem.

brew reinstall python
5

Just try installing through Anaconda prompt

0
5

I ran into this issue with Visual Studio Code installing pylint from the VS Code prompt. I was able to overcome the issue by opening the Anaconda installation directory and running

pip install pylint

Then VS Code was happy, but that did not fix the issue as running

& C:/Users/happy/Anaconda3/python.exe -m pip install -U pylint

pretty much gave the same error so it seems that VS Code is unable to access the python modules.

Note that VS Code picks up the first python env it see when installed, the bottom left of the screen indicates which env is being used. Clicking on that area allows to set the environment. So even if you ran the pip install for an environment VS Code could be looking at a different one.

Best approach was to make sure that VS code had the correct python environment selected and that same environment is in the system PATH (under System Properties --> Advanced --> Environmental Variables)

Under the Path Variable, Edit and browse to the specific Anaconda directory that you want VSCode to use and add to PATH, I needed to Add the following:

C:\Users\happy\Anaconda3\
C:\Users\happy\Anaconda3\Scripts\
C:\Users\happy\Anaconda3\Library\bin\
C:\Users\happy\Anaconda3\Library\mingw-w64\bin\

Your Anaconda installation directory may differ. One note is that Windows does not have the PATH variable take effect until you restart the terminal. In this case close and re-op VS code. If using a Terminal or PS Shell then close and reopen and check Path to make sure it is included.

5

The problem probably comes from your installed openssl package version. That was the case for me and I fixed this issue just upgrading it. I'm on Mac OS, using brew :

brew upgrade openssl

If you installed python with brew, this should directly fix the issue with it, as python is dependent on openssl

5

Newest Python 3.8.4 or higher should able to support https protocol out of box. If you still have old python installation on your pc - either download & install python3 manually, or using Chocolatey:

If you don't have Chocolatey, install it - from here: https://chocolatey.org/docs/installation

You can just copy paste one command line liner and execute it from command prompt with elevated priviledges.

choco install python3

if you don't have python3 installed, or you you have it installed - then:

choco upgrade python3

Notice also that you can use also anaconda distribution, as it has built-in python with https support, but this rather ancient instructions, no need to follow them anymore.

Install anaconda, using command line:

choco install anaconda3

Set environment variables:

set PATH=C:\tools\Anaconda3\Scripts;C:\tools\Anaconda3;C:\tools\Anaconda3\Library\bin;%PATH%

and then run command which failed. In my case it was:

pip install conan

Anaconda uses separate python installation, and pip is also anaconda specific.

5

Worked for me.

pkg install openssl

Use this to enable ssl.

1
  • 4
    Worked for me too (tried to install Django via Termux). Android 8. Thanks.
    – AndyCODE
    Commented Apr 11, 2022 at 16:44
4

If someone is using Arch Linux OS, I solved the TLS/SSL problem by running this:

sudo pacman -S openssl

Then I could use pip to install the package I needed:

pip install openpyxl
1
  • 1
    Update for 2022: the openssl package is 3.0 and python seems to be looking for the 1.x module. I was able to fix with: sudo pacman -S openssl-1.1 Commented Nov 10, 2022 at 1:54
4

Go to Anaconda prompt and type (if you have python 3.x installed on your engine) :

py -m pip install pymysql 

i was having the same issue and this solved my problem. later after doing this you can import pymysql in power shell or any other prompt.

3

As Tokci said, it also works for Windows 7.

"Go with the mouse to the Windows Icon (lower left) and start typing "Anaconda". There should show up some matching entries. Select "Anaconda Prompt". A new command window, named "Anaconda Prompt" will open."

Then pip works.

The following also helped to import xgboost: https://www.youtube.com/watch?v=05djBSOs1FA

2
  • Looking for the linux equivalent ... but anyway, why would this work and using pip from the command line won't? this only makes sense if you already rebuilt anaconda's python with SSL beforehand at some point.
    – matanox
    Commented Feb 17, 2019 at 3:21
  • I have no idea why but what you say sounds reasonable Commented Feb 24, 2019 at 12:20
3

This issue occurs when we compile python from source without installing some packages that helps with ssl. Here is how to fix this in a Debian based Linux system.

sudo apt install build-essential pkg-config zlib1g-dev libncurses5-dev libgdbm-dev libnss3-dev libssl-dev libreadline-dev libffi-dev libsqlite3-dev libbz2-dev
./configure --enable-optimizations
make -j 4 
sudo make altinstall

Note that -j 4 specifies that I want to use 4 CPU threads. You can check how many threads your CPU has by running nproc

1
  • 1
    -j$(nproc) to take dynamically all threads
    – mortalis
    Commented May 22 at 18:27
2

The issue is due to OpenSSL package is missing on your PC.

If pip install openpyxl also gives error.

you can fix this by installing OpenSSL(Win64 OpenSSL v1.1.1g) from below site :

slproweb.com/products/Win32OpenSSL.html

Restart the IDE you are using, for changes to be in effect.

2

In Windows 10 SQL Server 19 the solution is known.

Copy the following files:

  • libssl-1_1-x64.dll
  • libcrypto-1_1-x64.dll

from the folder

C:\Program Files\Microsoft SQL Server\MSSSQL15.MSSQLSERVER\PYTHON_SERVICES\Library\bin

to the folder

C:\Program Files\Microsoft SQL Server\MSSSQL15.MSSQLSERVER\PYTHON_SERVICES\DLLs

Then open a new DOS command shell prompt.

From https://learn.microsoft.com/en-us/sql/machine-learning/troubleshooting/known-issues-for-sql-server-machine-learning-services?view=sql-server-ver15#7-unable-to-install-python-packages-using-pip-after-installing-sql-server-2019-on-windows

1

Currently there is same issue in Anaconda prompt (Anaconda3) on Windows 10. Here is workaround: https://github.com/ContinuumIO/anaconda-issues/issues/10576

1

Fixed this without having to change anything related to TSL/SSL.

I was trying to see if the same thing was happening to pip, and saw that pip was broken. Did some digging and realized it's probably caused by Homebrew deleted python@2 on February 1st, 2020.

Running brew uninstall python@2 to delete python2 installed by Homebrew.

Destroyed the virtual env created using python3 and created a new one.
pip3 installing works fine again.

1
  • 3
    For me, switching to an older version of openssl worked: brew switch openssl 1.0.2t I'm on Mac OS Catalina 10.15.3. Hope it helps. Commented Jun 8, 2020 at 20:32
1

I am on macOS and I had used brew but what Vaulstein mentioned in his answer didn't cover my case.

I run the following commands to make sure my current python was not installed by brew

brew list | grep python           
python
python@2

brew info python
[email protected]: stable 3.8.3 (bottled)
Interpreted, interactive, object-oriented programming language
https://www.python.org/
Not installed
... 

So I download the latest 3.8.5 from https://www.python.org/ and when installing it I saw following information

Certificate verification and OpenSSL

This package includes its own private copy of OpenSSL 1.1.1. The trust certificates in system and user keychains managed by the Keychain Access application and the security command line utility are not used as defaults by the Python ssl module

After installed 3.8.5 it fixed the problem.

1

I got into this problem using Ubuntu, pyenv and Python 3.8.1 managed by pyenv. There was actually no way to get pip to work correctly, since every time I tried to install anything, including pip itself, the same error showed up. Final solution was to install, via pyenv, a newer version, in this case 3.8.6. Apparently, from 3.8.4 Python is prepared to run SSL/TLS out of the box, so everything worked fine.

1

I simply solved the problem with following command:

brew upgrade [email protected]

SSL is included by default on this version!

1

In my case I was running into issues with my $PATH on Linux. This can also happen on MacOS.

Check to see if /usr/bin/pip3 install package_name_goes_here works for you. If so then run which pip3 this will tell you which is the first directory that pip3 is installed in.

If it is something like /usr/local/bin/pip3 which is different from /usr/bin/pip3 then you may need to adjust your $PATH.

Run echo $PATH and copy the result.

The PATH is simply a colon separated list of directories that contain directories. Bash will always return the first instance of the program that you are attempting to execute. Move all the system directories upfront. Here is a list of some of the system directories:

/usr/sbin:/usr/bin:/sbin:/bin:/snap/bin

If that fails then verify you have openssl installed by running openssl version -a if not then install openssl.

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