I have a situation:

1. Samsung 7 has a strange bug in my app.
2. This device is 10000 miles away from me.

What are the opportunities for debugging this device remotely.

When tester on the other side can do everything.

I tried adb tcpip <port> but device ip can be only local(192.168.....)

The rude way is to get Android Studio there and install team viewer on the phone?

But when we have 1 hour intersection it's difficult to support.

Is there any other way?

I have a situation:

1. Samsung 7 has a strange bug in my app.
2. This device is 10000 miles away from me.

What are the opportunities for debugging this device remotely.

When tester on the other side can do everything.

I tried adb tcpip <port> but device ip can be only local(192.168.....)

The rude way is to get Android Studio there and install team viewer on the phone. It's not working every time.

And when we have 1 hour intersection it's difficult to support.

Is there any other way?

I have the next situation:

1. Only Samsung 7 have strange bug in my app.
2. This Samsung device is 10000 miles away from me.

What are the opportunities for debugging this deice remotely.

When tester on the other side can do everything.

I tried adb tcpip but device ip can be only local(192.168.....)

The rude way is to get Android Studio there and install team viewer on the phone?

But when we have 1 hour intersection it's difficult to support.

Is there any another way?

Thanks!

I have a situation:

1. Samsung 7 has a strange bug in my app.
2. This device is 10000 miles away from me.

What are the opportunities for debugging this device remotely.

When tester on the other side can do everything.

I tried adb tcpip <port> but device ip can be only local(192.168.....)

The rude way is to get Android Studio there and install team viewer on the phone?

But when we have 1 hour intersection it's difficult to support.

Is there any other way?