This has to be the most infuriating bug report I've ever submitted. I went to type in my 2FA code on a website - but no numbers appeared on screen. Obviously, I was an idiot and had forgotten to press the NumLock button. D'oh! I toggled it on and typed again. No numbers appeared. I […]
Continue reading →Some of my best friends are designers. But I think we can all agree that - however well-meaning - they can be a little obsessive. Whether it is fretting over tiny details, or trying to align to a grid which doesn't exist, or spending time removing useful affordances in the name of æsthetics - they […]
Continue reading →These are notes that I wrote during the height of the Covid-19 pandemic. I've published them a few years later. By now, you're probably sick and tired of shoving a swab up your nose and / or down your throat. You've grown blasé about the little medical marvel as it reacts to whatever antibodies are […]
Continue reading →The QWERTY layout is, I grant you, an illogical mess. I'm happy to hear your arguments that Dvorak is the one true way. Or that Colemak is several percent faster. But QWERTY is a standard now. Everyone uses it on their laptops and phones. It is used everywhere. Except, it turns out, streaming services. They […]
Continue reading →This morning, my wife noticed that Alexa was insistently flashing its little blue lights. "Alexa... Notifications?" "You have one notification. An item on your wishlist has dropped in price. The … is now only £…" And that's how my wife found out what I planned to get her for her birthday! What happened to cause […]
Continue reading →I am grumpy. As my very clever wife summarised, I hate when designers prioritise their æsthetic preferences over my usability needs. I tried sharing a website using Google Chrome for Android. I hit the share button, and a panel popped-up from the bottom of the screen. Hmmm. It didn't have the share destination that I […]
Continue reading →Being from the United Kingdom is hard sometimes. When scrolling through a list of countries, we might be found down the bottom as "UK" or near the top as "Great Britain". Occasionally someone files us under "England" - thus ignoring Wales, Scotland, NI etc. Once in a while, it'll be "The UK". Truly, no one […]
Continue reading →About a million years ago, my wife's work sent her on a training course optimistically titled "How To Use Excel As A Database." We were both horrified. Excel is a perfectly good spreadsheet program - but it is categorically not a database! OK, it has rows and columns which sorta look like a database table. […]
Continue reading →Long time readers will know I used to work in the mobile industry. I used to blog about all the crappy things that customers experienced. Well, I'm back, with a doozey! I decided to sign a new contract with Virgin Mobile. After a brief chat with customer services, I agreed a contract for two new […]
Continue reading →I have a lot of smarthome gadgets - but my favourite is the Tado° Thermostat. I think it might be the most boring gadget I've ever used - and that's why I love it! We spend far too much time staring at our screens. We obsessively tend to our digital gardens and rarely spend the […]
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