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  • Thank you, Ben Elton's "Gridlock" is the answer. Part of the quote that I could remember and which I read in the link to Google Books was: "they're all going in the same direction, travelling to much the same destinations and yet they're delberately impeding the progress of each other by covering six square metres of space with a large, almost completely empty tin box?"
    – JasonMcF
    Commented Jul 4, 2017 at 22:14