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You have 30 days open purchase period when purchasing at Samsung.com
You have 30 days open purchase period when purchasing at Samsung.com
We accept returns of purchased products within 30 days of delivery except in the following cases where we either refuse or partially refund:
- For customized products (e.g. engraved name on the product)
- Personal hygiene-related items (earbuds, Bluetooth headsets, wired headsets, headphones, etc.) in broken packaging
- If any of the product components (manual, remote control, cable, etc.) are missing
- If the product (including components) is damaged after being opened due to the customer's responsibility (damage, flood, etc.), the customer shall be responsible for the reduction in value of the product.
We charge the return cost per order returned to us.
If you have questions regarding return fee, you can chat with our support here.
If you have questions regarding return fee, you can chat with our support here.