IT Support Administrator (all genders)

THE ROLE

Join our dynamic team as an IT Administrator Support and become an integral player in maintaining, configuring, and managing our client computer systems, servers, and data security frameworks.

Your expertise will ensure our internal IT structure remains up to date, while providing first and in some cased second-level support to all employees for their internally used IT systems. Additionally, in some field offices, the scope of duties may also include the supervision of building services.

WHAT YOU'LL DO

• Manage user accounts, permissions, and access levels to ensure streamlined operations
• Set up and configure hardware and software for our valued employees
• Proactively implement and sustain IT security measures to safeguard our digital assets
• Address and resolve IT-related inquiries and requests from employees
• Document supported systems and processes for clarity and reference
• Manage and maintain internally deployed software and tools

WHAT YOU BRING TO THE TABLE

• Proficiency in Active Directory (AD), EntraID, and Mobile Device Management (Intune, PatchMyPC, Jamf) for seamless operations
• Familiarity with both Windows and MacOS operating systems
• Experience with Office 365 administration to enhance productivity and collaboration
• Excellent problem-solving and troubleshooting skills to swiftly address technical complexities
• Strong documentation and communication abilities for seamless knowledge transfer and thrive both unsupervised and within a team environment

PERKS AT WORK

• LucaFlex – We acknowledge that every individual has different working styles and preferences. Our flexible working model allows you to plan your working hours and location according to your needs and professional responsibilities.
• Work from Abroad – Sometimes a change of scenery can boost creativity and productivity, you can work up to 90 workdays outside your home country with the support from our partner Workflex.
• Sabbatical – Take the time you need for personal pursuits, family time, travel, or any other activities that suit you with our sabbatical options.
• Team Spirit – We value teamwork and celebrate our achievements. That’s why we take many opportunities to get together, learn together, and cherish our successes together.
• Learning & Development – We encourage you to shape your own development with the support of dedicated time, resources, and budget provided by us.
• LucaNet Engage – Our feedback process is designed to support your personal and professional development in a targeted manner through regular dialogue.
• LucaNet Do Good – As a company we want to give back and support you in taking the time to do some good, individually or as a team, with paid volunteer time.
• Generous leave policy – We encourage you to take time off to relax, travel, and recharge.
• Discounts – Enjoy a whole bunch of discounts from our external corporate benefits partner.

POWERED BY UNIQUENESS

Everybody’s different here and we like it that way. At LucaNet, we embrace the unique qualities of every person. We are dedicated to creating an inclusive workplace where all employees can thrive and feel valued. Regardless of your gender identity, sexual orientation, personal expression, racial identity, ethnicity, religious belief, or disability statuses, you are welcome at LucaNet just as you are. Our recruitment process is solely based on qualifications, merit, and organizational needs, ensuring fairness and equal opportunities for all candidates.

We recognize that every individual brings a unique blend of skills and experiences. If you believe you will excel in this role, we want to hear from you – even if you do not check every box on the list. We only want to know why you are great for this role, so please avoid including your picture, age, and marital status in your CV.

Learn more about our culture and D&I journey

ABOUT US

Lucanet is the CFO solution platform built for modern finance leaders. By uniting standardized, compliance-ready insights in one easy-to-use, out-of-the-box SaaS platform, Lucanet's intelligent solution delivers exceptional time-to-value that enables CFOs to lead with ease. Thousands of customers around the world rely on Lucanet every day for transparent data and intelligent workflows they need to manage their strategic and reporting needs.

Ever day we work on building two things: the world's best financial tech and the best company in the world to work for. We push boundaries, question the status quo, and exceed expectations- while championing our employees, nurturing careers, and fostering a culture of integrity, respect, and kindness.