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User review of xSellco Repricer

The repricer that doesn’t work …..

- by Paul Wilson

USER SATISFACTION

RECOMMENDATION
1 out of 7
Never
COST EFFICENCY
1out of 7
Awful
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
1out of 5
very poor

PROS & CONS

What are the best aspects of this product?

Ease of use and simplicity of the dashboard, simple setup (although it didn’t work) ... looks okay but be warned!

What aspects are problematic or could work better?

The whole thing, it didn’t put my prices up or down? ... which isn’t a good mix for a repricer!

What features/services would you like to see in future versions of this product?

Make a new programme that actually works would be a great improvement!

What specific problems in your company were solved by this product?

None ... was a complete waste of time -

Signed up for a 2 week trial, as was looking for better options when my current contract runs out next year.

My account was setup with the help of Xsellco support, but realised the same day that something wasn’t correct as my sales had plummeted and upon checking my popular Asins the repricer wasn’t working!

Contacted customer support and after being advised to turn off the programme while ‘technical’ looked into the matter they then emailed back to say it was ‘setup correctly’ (even though it wasn’t working) and that sometimes it’s better to sometimes not have a repricer!!!????

So in summary don’t bother with it, as it will cause more damage to your sales than good and why pay between £100-£200 a month for something that you’re told not to use by the Company itself?

So, the search continues for a repricer that does work and is reasonably priced ..... but that won’t be Xsellco!

Are you a current user of this product?

No

USER DETAILS

How long have you been using this product?

Trial/Demo only

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Retail

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Logicsale

Why did you decide to change it?

Price

Are you satisfied with the change?

Trial only and will be sticking with them for now ... the search continues and it won’t be Xsellco!

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

Sales Automation

Trend Analysis
1
very poor
Areas for Improvement
1
very poor
Forecasts
1
very poor
Historical Data with Drill Down
1
very poor
Sales Quotes and Proposals
1
very poor
Sales Pipeline Visibility
1
very poor
Native Mobile Apps
1
very poor
Centralized Database for Customer Information
1
very poor
Powerful Search Functions
1
very poor
Integrations/APIs
1
very poor
Sales Presentation and Pitches Automation
1
very poor
Lead Contact
1
very poor
Insight Tracking
1
very poor
Buyer Behavior Insights
1
very poor
Lead Tracking
1
very poor