WhyQ improves and simplifies the way companies manage the influx of their customers with its SMS virtual queuing platform. The system utilizes SMS/MMS gateway technology to deliver a simple yet very effective way to help customers manage their waiting time and do other things instead of spending hours sitting tight while waiting for them to be called.
WhyQ is a very popular queuing system especially for businesses that have clients waiting for consultations, meetings, and other specific services. The platform is a perfect fit for hair salons, banks and other finance institutions, doctor offices and more. WhyQ is very user-friendly and doesn’t require users to undergo a steep learning curve, making it easy for staff to operate the system and make queuing easy and quick for you and your clients.
Show MoreWhyQ leverages a very straightforward SMS/MMS technology, allowing any business that caters to long lines of waiting clients with a simple yet very efficient queuing management system. Why let you customers spend hours standing in line doing nothing while they can do a lot of things while still queuing? With WhyQ, your customers are able to access and enjoy your services without them standing in in line.
WhyQ virtual SMS queuing system makes it very effortless for your customers to queue. Its unique approach dramatically reduces on-site wait times by as much as 96%. On top of that, WhyQ users have seen their business revenues soar even higher as walkaways are brought down by 75%. The system boasts of an omni-channel queue entry functionality. As long as your clients have a functional mobile device capable of sending SMS, they can easily join a virtual queue. All they have to do is send an SMS using their smartphone to your queue, IOS or Android Tablet Kiosk System (Customer Self Service) or direct into your queue via a staff member and they are given a spot in the queue. They basically don’t have to install any application or purchase a special device to really enjoy the system.
SMS remains to be a popular mode of communication and this fact is what makes WhyQ so popular. Businesses just need to have their clients a working mobile phone to get a spot in the queue and customers are not forced to download a mobile app.
Show More1.Walkaways
WhyQ drastically brings down instances of walkaways with their self-service kiosks, allowing clients to manage their waiting times effectively. With walkaway rates greatly reduced, companies are able to generate more income as customers are not likely to get frustrated with slow lines and walk away from the queue.
2.Data Collection
Collecting data can be quite tough as not all customers are ready to provide information about themselves. WhyQ can be configured to gather data for you in real time whilst still providing something back to the customer.
3.Customer complaints
Customers have information and total control of their waiting time. That functionality greatly helps in bringing down customer complaints.
Knowing that businesses have special business-related requirements, it is prudent that they steer clear of getting an all-encompassing, “perfect” business program. Needless to say, it is nearly futile to try to stumble on such an app even among widely used software products. The correct thing to do is to tabulate the several important factors that require examination like critical features, price terms, skill aptitude of staff, business size, etc. After which, you should conduct the research through and through. Read some of these WhyQ analyses and check out each of the solutions in your shortlist in detail. Such all-encompassing product research can make sure you circumvent poorly fit applications and buy the system which includes all the features your company requires in sustaining growth.
Position of WhyQ in our main categories:
WhyQ is one of the top 100 Appointment Scheduling Software products
If you are interested in WhyQ it may also be sensible to examine other subcategories of Appointment Scheduling Software gathered in our base of SaaS software reviews.
Each company has different needs and requires a system that can be personalized for their size, type of staff members and clients, and the specific industry they are in. For these reasons, no software can provide perfect tools out-of-the-box. When you try to find a software app, first be sure what you want it for. Read some WhyQ Appointment Scheduling Software reviews and ask yourself do you want basic features or do you want complex tools? Are there any industry-specific tools that you are searching for? Find the answers to these queries to aid your search. There are plenty of aspects that you need to reflect on and these include your budget, specific business needs, your organization size, integration needs etc. Take your time, try out a few free trials, and finally choose the app that provides all that you need to boost your organization effectiveness and productivity.
WhyQ Pricing Plans:
Free
Bulk SMS Rates
$149/95/month
WhyQ Pricing Plans:
Free Trial
Free
Free
Pay As You Go
Bulk SMS Rates
Enterprise
$149/95/month
WhyQ is available for free (1 employee and 1 queue), and offers a variety of payment options and bulk SMS rates for larger teams. Enterprise pricing is also available.
Free
Pay As You Go – Bulk SMS Rates
Enterprise – $149/95/month
We know that when you choose to get a Appointment Scheduling Software it’s vital not only to learn how professionals rank it in their reviews, but also to find out if the real clients and companies that purchased it are genuinely happy with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and WhyQ reviews across a wide range of social media sites. The data is then displayed in a simple to digest way indicating how many people had positive and negative experience with WhyQ. With that information at your disposal you should be prepared to make an informed purchasing choice that you won’t regret.
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