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Virtuagym Review

Virtuagym
Our score: 9.2 User satisfaction: 98%

What is Virtuagym?

Virtuagym is a cloud-based fitness membership and coaching application, a one-stop fitness software solution for personal trainers, health clubs, and other fitness professionals.  Since its launch in 2008, Virtuagym provides thousands of businesses worldwide with powerful solutions for both client coaching and membership management.

Sustained development in capabilities has enabled Virtuagym to become an ultimate fitness platform for businesses of all scale and sizes providing exercise and nutrition coaching, client and staff management, scheduling, invoicing, online coaching nutrition coaching, online payments, access control among others.

With Virtuagym, fitness professionals can focus on effective fitness coaching, while running a successful business. Virtuagym’s custom branded apps and online community are a perfect way to promote a club’s or a trainer’s brand and boost client engagement. Flexible membership options and hardware and other essential third-party integrations offer ample opportunity for rapid and sustained revenue growth. Along with this, Virtuagym allows the businesses to accept payments in different forms like cash or direct debit cards with automated online payment modes. This adds to the ease with which members can use Virtuagym.

Along with these robust features, Virtuagym is backed by outstanding customer service. This and integrated business models offer plenty opportunities to generate revenue with Virtuagym.

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Overview of Virtuagym Benefits

1.  Comprehensive fitness module attracts more members.

Combining focus on physical fitness programs and nutrition software directly appeals to health-conscious individuals who see health in a holistic way, addressing not only the rigors of physical discipline but also of nutrition balance.

2.  Fitness in the age of IoT and the cloud.

It’s no secret that no business is immune to the advances of doing business via the cloud around the concept of internet of things. By porting its operations to the cloud, Virtuagym ushers fitness business into the most advanced ways of addressing the needs of its health conscious customers and its own operations.

3.  Convenience all around.

Online sign up, payment via PayPal or PaySafe, online coaching removes many known hassles for business owners, fitness trainers and coaches, leaving them more time to focus on things that matter to them.

4.  POS software, cloud access and reporting minimizes risks of fitness business.

Like most businesses, providing fitness services to paying customers involve some chance of lost revenues and assets. Real-time access to data systems allow owners to sniff anything that is out of place instantly.

5.  Rich tool for creative promotional and loyalty programs.

Fitness businesses have many avenues to increase their revenues while ensuring they keep their existing customers happy and loyal to their establishment. Virtuagym takes advantage of those windows to advance the interest of the business by making sure customers keep coming back.

6.  Easy communication.

Most users of Virtuagym point to how the platform has made it easy for coaches and customers to communicate easily and work out the training and nutrition programs that matter to the customers.

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Overview of Virtuagym Features

  • Membership management
  • Online payments
  • Session credit system
  • Retention dashboard
  • Business models
  • Invoicing
  • Webshop & online sign up
  • Hardware
  • Training plan editor
  • Nutrition software
  • Club community
  • Scheduling & booking
  • Online coaching
  • Business intelligence
  • Online scheduling
  • Member engagement
  • Coaching services
  • Mobile apps
  • Workout Plan Templates
  • Branded Club App
  • Online And In-App Booking
  • Payment Management
  • Attendance Monitoring
  • RFID Check-In System
  • Point Of Sale (POS)
  • Automated Invoices By Email
  • Integrated Online Payment Service
  • Progress Tracking
  • Member Profiles
  • Support For Credit-Based Services
  • Multi-Visit Passes
  • Member Filtering
  • Online Webshop
  • Financial Reporting
  • Access Control
  • Mobile Integrations with activity trackers and body composition monitors
  • Branded Community Portal
  • Member Challenges And Rewards
  • Multi-Language Member Emails
  • Integration: PayPal, PaySafe, Github, Facebook, Twitter

What Problems Will Virtuagym Solve?

Problem: I own many hats

As a fitness operator, you know the success of your business depends on how deftly you juggle your roles as a business owner, as a class instructor and as trainer. By taking over those parts of the business that it can handle, Virtuagym allows you to do away with some of the hats that keeps you from the ones that will really determine the outcome of your business operation.

Problem: Competition all around

Fitness centers are booming everywhere like mushroom, squeezing profit margins like never before. If you want to stay alive in the business, you need a sizable dose of imagination to create meaningful loyalty programs that ensure your clients do not leave you for other fitness centers at the drop of a hat. Virtuagym not only allows you to drum up those promotional programs, it also provides the modern conveniences that not many fitness centers can match.

Problem: Overseeing bookings, payments

Fitness customers only have so much time to look after their bodies, and a large number of them prefer to have their sessions done in many ways, not just physically presenting themselves at your business site. Online booking and payment, tracking attendance and managing cancellations are heaven-sent capabilities that Virtuagym allows at the click of button.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.

Virtuagym Position In Our Categories

Bearing in mind businesses have specific business needs, it is only logical that they abstain from picking an all-encompassing, ideal system. Nonetheless, it is futile to try to discover such a software system even among branded software systems. The clever thing to do would be to list the numerous significant aspects which require careful thought such as critical features, budget, skill aptitude of staff members, organizational size, etc. Then, you must follow through the product research through and through. Have a look at some Virtuagym evaluations and look into the other software programs in your shortlist in detail. Such all-encompassing product research ascertains you take out unsuitable apps and choose the system which provides all the aspects your company requires in growing the business.

Position of Virtuagym in our main categories:

TOP 5

Virtuagym is one of the top 5 Club & Membership Management Software products

If you are interested in Virtuagym it could also be a good idea to analyze other subcategories of Club & Membership Management Software collected in our database of B2B software reviews.

It is crucial to note that hardly any software in the Club & Membership Management Software category will be an ideal solution able to fulfill all the goals of different business types, sizes and industries. It may be a good idea to read a few Virtuagym Club & Membership Management Software reviews first as some software may excel exclusively in a really small group of applications or be designed with a really specific type of industry in mind. Others can function with a goal of being simple and intuitive and consequently lack complicated features desired by more experienced users. You can also find software that cater to a wide group of customers and offer a complex feature set, however this frequently comes at a more significant price of such a software. Ensure you're aware of your needs so that you pick a service that has specifically the features you search for.

How Much Does Virtuagym Cost?

Virtuagym Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Virtuagym pricing details?

Virtuagym Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

The pricing of Virtuagym is based on subscription, available only upon quote request. Contacting the vendor is required for a custom pricing that fits your specific needs. You can also request a demo for a firsthand assessment of its tools and features.

User Satisfaction

Positive Social Media Mentions 66
Negative Social Media Mentions 1

We know that when you make a decision to purchase a Club & Membership Management Software it’s crucial not only to learn how experts rank it in their reviews, but also to discover whether the actual clients and enterprises that purchased this software are genuinely happy with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Virtuagym reviews across a broad range of social media sites. The information is then displayed in a simple to digest way indicating how many users had positive and negative experience with Virtuagym. With that information at your disposal you should be ready to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English
  • German
  • Spanish
  • French
  • Italian
  • Dutch
  • Portugese
  • Turkish

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Virtuagym?

Virtuagym is an open ecosystem, giving you one single platform to manage your business. You can connect to its cloud platform, Life Fitness Connect, Fitbit and Neo Health.

Additionally, Virtuagym integrates with the following popular platforms:

  1. PayPal
  2. PaySafe
  3. Mollie
  4. Github
  5. GoCardless
  6. Ideal
  7. Perkville
  8. Fitbit
  9. Google Fit
  10. Fitbit
  11. Automatic Systems
  12. Facebook
  13. Twitter

 

Virtuagym User Reviews

Virtuagym average rating:

Average score
2.4/5 (2 user reviews)
3/5

Overall impression

3/5

Customer Support

3/5

Value for Money

2/5

Ease of Use

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The most favorable review

Nova

PROS: Features workout support that helps us in creating diet plans and workout routines. It lets us create and store profiles too, which is perfect for handling custom routines for each member or client. It also handles group discussions, allows our staff to login on the online store, and we get a useful class listing.

CONS: It has a sluggish notification system. It works too slowly when alerting you, or when linking you to a larger platform.

Reviewed 3 years ago

Read full review >

The least favorable review

ELAD MOR

PROS: The most valuable feature is the ability to customize almost everything and the freedom to control the design and the different tiles

CONS: Customer service is poor, they don't have an office in the US. Onboarding process is very poor and very long while we are paying an unfinished product. Most of the built in features like 'workouts' 'challenges' and 'schedule' are very limited and not easy to use.

Reviewed 3 years ago

Read full review >

More reviews from 2 actual users:

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A platform that any fitness gym needs

Read full review >
Nova
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 06.04.2021 Company Size: More than 100 Employees Industry: Publishing

PROS: Features workout support that helps us in creating diet plans and workout routines. It lets us create and store profiles too, which is perfect for handling custom routines for each member or client. It also handles group discussions, allows our staff to login on the online store, and we get a useful class listing.

CONS: It has a sluggish notification system. It works too slowly when alerting you, or when linking you to a larger platform.

What do you think about this review?

Great Poor

Not what I expected

Read full review >
ELAD MOR
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 24.02.2021 Company Size: N/A Industry: N/A

PROS: The most valuable feature is the ability to customize almost everything and the freedom to control the design and the different tiles

CONS: Customer service is poor, they don't have an office in the US. Onboarding process is very poor and very long while we are paying an unfinished product. Most of the built in features like 'workouts' 'challenges' and 'schedule' are very limited and not easy to use.

What do you think about this review?

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Virtuagym user reviews

A platform that any fitness gym needs

Read full review >
Nova
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 06.04.2021 Company Size: More than 100 Employees Industry: Publishing

Not what I expected

Read full review >
ELAD MOR
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 24.02.2021 Company Size: N/A Industry: N/A
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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