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User review of Pardot

Tapping the power of Salesforce for greater automation

- by Veronica

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Pardot's Salesforce integration gives you the power of salesforce within marketing automation. I also love that we are able to obtain on Adwords campaigns and any UTM campaign that we run, allowing us to tie these prospects directly to opportunities. Updates and training is also great and customer support has also been Incredible to assist if we need help or may be experiencing technical difficulties.

What aspects are problematic or could work better?

Not being able to see which webpages my opportunties/customers/prospects are visiting on an aggregate level is disappointing. I'm not also able to see how many of each segment visit each page, which would be useful for testing.

What specific problems in your company were solved by this product?

Thanks to Pardot, we were able to automate the entire lower acquisition cost customers through e-commerce and increase automated revenue through this segment by 100% in the past 6 months.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Hospitality

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.